Lexmark C510 - Chapter 6: Troubleshooting; Solving Basic Printer Problems; Checking an Unresponsive Printer

Troubleshooting
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Troubleshooting
Solving basic printer problems
Sometimes printer problems are very easy to solve. When you have a problem, first make sure that:
• If a message is displayed on the operator panel, you consult Understanding printer
messages.
• The printer power cord is plugged into the printer and a properly grounded electrical outlet.
• The printer power switch is on.
• The electrical outlet is not turned off by any switch or breaker.
• Other electrical equipment plugged into the outlet is working.
• All options are properly installed.
If you have checked all of the above and still have a problem, turn the printer power off, wait for about
10 seconds, and then turn the printer power on. This often fixes the problem.
Checking an unresponsive printer
When you have a problem, first make sure that:
• The printer power cord is plugged into the printer and a properly grounded electrical outlet.
• The printer power switch is on.
• The electrical outlet is not turned off by any switch or breaker.
• Other electrical equipment plugged into the outlet is working.
• You try turning the printer off, then wait for about 10 seconds, and turn the printer on. This
often fixes the problem.
• Your printer driver settings are correct.
Note: If an error message appears, see Understanding printer messages.