Identifying the media path
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Clearing jams
3 Grasp the jammed media. Pull it straight up and out.
4 Close the duplex redrive.
5 Close the duplex rear door.
241 Paper Jam Check Tray 1
A 241 Paper Jam message indicates the media is jammed in tray 1. Tray 1 could be the 250-sheet
letter size tray or the optional 250-sheet legal size tray.
1 Pull the tray out. Remove the tray completely.
• For a misfeed of the media, the single piece of media is laying on top of the stack. Pull it
straight out.