Vision System Manual
53
Matrix
Call Forward
What’s this?
In an organization people might move from one place to another to accomplish a job. They do not sit at fixed
places. A user might go to his colleague’s desk to work on a project they are doing jointly. A manager might go
on the production floor or remain in conference room for few hours. In such situations, a user cannot afford to
miss his calls. He would like to attend his calls from his new location. To fulfill this requirement, Vision offers a
facility called ‘Call Forward’.
Access to Call Forward is programmable and hence can be allowed or denied to a user. Please refer topic
“
Class of Service” for details on how to enable this feature on a particular station.
How to use it?
Call Forward-All calls to another Station.
One can forward all the calls of his station to another station where he might be temporarily shifted.
1 Lift the handset. Dial tone
2
Dial
131-Station. Confirmation tone
3 Replace the handset.
Example:
If Station 23 wants to forward his calls to Station 24, he should dial 131-24.
Call Forward-Follow Me
Suppose you went to your co-worker’s place and you want that all calls coming on your station should now
come to your co-worker’s station, then this feature could be of help.
1 Lift the handset. Dial tone
2 Dial
132-Your Station-Your User Password.
Confirmation tone
3 Replace the handset.
Example:
My station is 23 and user password is 1212. At present I am at station 21. I want that all my calls on station 23,
should come to station 21 then I should dial 132-23-1212 from station 21.
Call Forward-If No Reply
One can forward all the calls if he does not answer the call within 30 seconds. This timer is called Ring back
timer: Transfer on no-reply. This timer is programmable.
1 Lift the handset. Dial tone
2
Dial
133-Station. Confirmation tone
3 Replace the handset.
Example:
Station User 23 wants that if he does not answer the calls within 30 seconds the calls should go to Station 24
(his colleague), he should dial 133-24.
Call Forward-If Busy
One can forward all the calls to his station if he is busy with some other station when the call arrives.
1 Lift the handset. Dial tone
2
Dial
134-Station. Confirmation tone
3 Replace the handset.
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