13 Malfunctions
75
Incident Possible causes What you can do
377 An attempt was made to output logs via the
log printer but a log printer is not connected
Check whether the log printer has been
connected correctly. If you do not wish to
output any logs in the log printer, deactivate
the log printer as an output medium (see
Logging [}page 43]).
380 see event 377
386 The internal program log memory is almost
full.
Ensure that the selected output media are
suitable for your instruments and are ready.
Working in the “Log output” menu, output the
non-outputted logs at the next opportunity.
397 a) The network cable has been disconnected
or is damaged.
b) The network cable is not compatible.
c) The computer is not switched on.
d) The network connection was not
configured correctly.
e) The documentation software on the
computer was not started.
a) Check whether the network cable has
been connected correctly or is damaged.
b) Check whether a 1:1 network cable has
been connected. A 1:1 cable must be used
for the direct connection between steam
sterilizer and computer.
c) Switch on the computer.
d) Check the network settings (see Logging
[}page 43]).
e) Start the documentation software.
402 The door is blocked and cannot be closed.
a) The door seal and/or the seal face is
soiled and or damaged.
b) The load blocks the door area.
c) The closing mechanism is stiff.
a) Check the door seal and the seal face in
the sterilization chamber for soiling, foreign
bodies or damage.
b) Check whether the load is blocking the
door.
c) Check the door spindle and the door lock
nut for damage Clean and oil the door
spindle and the door lock nut with the oil
included in the scope of delivery (see table
below: Recommended protective distances
Oiling the door spindle [}page 61]).
407 The door does not reach a pressure-tight
state after the program start.
a) The door seal and/or the seal face is
soiled and or damaged.
b) The load blocks the door area.
c) The closing mechanism is stiff.
a) Check the door seal and the seal face in
the sterilization chamber for soiling, foreign
bodies or damage.
b) Check whether the load is blocking the
door.
c) Check the door spindle and the door lock
nut for damage. Clean and oil the door
spindle and the door lock nut with the oil
included in the scope of delivery (see table
below: Recommended protective distances
Oiling the door spindle [}page 61]).
414 see event 102/131
416 see event 214
417 see event 397
428 see event 102/131
434 Overheat on temperature sensor 2 1. Switch off the steam sterilizer and allow it
to cool for 15 min.
2. Start it again. Then the steam sterilizer is
ready for operation.
438 The steam sterilizer must be validated. Arrange for validation of the steam sterilizer.
439 see event 187
452 An attempt was made to perform actions on
the display, although the log printer is still
printing.
Please wait until the label printer has printed
all the labels. Then the desired action can be
performed.
457 The date or time was set incorrectly Check the date and time settings and correct
if necessary (see Date & time [}page 53]).