Appendix 3 FAQ
This section provides some solutions to the problems which may occur
during the router’s installation or usage. The instructions below may help
you deal with the problems. If your problem is not in the list, please log into
our website www. micronet.info or send an E-mail to www. micronet.info ,
and we will reply to you at the earliest time.
1. Can not log in to the Web-based Utility of the router after you enter the
IP address in the address field?
Step 1: Check if the router is working correctly, after the device is powered
on for a few seconds, the SYS indicator on the front panel should light up. If
it is not, please contact us.
Step 2: Check the network cables are connected correctly and the
corresponding LED indicator lights up. Sometimes, the indicator lights up,
but it does not mean it is functioning.
Step 3: Run “Ping” command and check if it can ping the Router’s LAN IP
address 192.168.1.1 (open “Command Prompt” and type “Ping
192.168.1.1” and then enter). If it is OK, please make sure your browser
does not access the Internet by proxy server. If the ping fails, you can
press the “RESET” button for 7 seconds to restore to default settings. And
then repeat the ping operation. If it still does not work, please contact us.
2. Forgot the login password and cannot enter the Web-based Utility.
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