5-8
Chapter 5 Troubleshooting
Message displayed in LOCAL
Message Cause Solution
INK ERROR An ink error occurred.
• Check the ink bottle for the supply path corre-
sponding to the indicated color.
InkOverflow : MCYK It was detected that the overflow of subtank.
• Perform “SUBTANK” of the Maintenance
menu. ( P.5-4)
• When displaying again, contact your local dis-
tributor, our sales office, or service center.
TANKlevelH : MCYK
The sub tank sensor High does not change
though a certain amount of ink has been con-
sumed.
TANKlevelL : MCYK
The sub tank sensor Low does not change
though a certain amount of ink has been con-
sumed.
SUPPLY INK : MCYK Ink could not be supplied to the sub tank.
• Perform “SUBTANK” of the Maintenance
menu. ( P.5-4)
Also check the remaining amount of ink in the
ink bottle. ( P.1-10)
• When displaying again, contact your local dis-
tributor, our sales office, or service center.
SubtankSens : MCYK
Detected an abnormality of the liquid level sen-
sor of the sub tank.
• Turn off the power on the machine and turn it
on after a while ( P.2-3).
• When displaying again, contact your local dis-
tributor, our sales office, or service center.
REPLACE INKTANK : MCYK_ _ _
Time to replace the ink tank of the displayed
color (A certain period has passed since the
start of use of the ink tank.)
• Perform “Replace Ink Tank” ( P.4-21) of
the Maintenance menu.
• The ink charge information is also reset. After
replacing the ink tank, charge the new IC chip
and refill ink. ( P.1-10)
INKTNK SENS : MCYK_ _ _ Detected an abnormality of the ink tank sensor.
• Make sure the ink supply unit is connected to
the machine.
• Check if any weight or load is taken on the ink
tank.
• If the error is still displayed after this, contacty
our sales office, or service center.
Take-UP CoverOPEN
It was detected that the media take-up device's
cover was open.
• Close the take-up device's cover.
Take-UP WRONG
An abnormality occurred in the take-up status of
the media take-up machine.
• Check if the media setting is set to ROLL
when the take-up device is not used.
• Check if the taking-up direction switch and the
taking-up manual switch are set correctly.
( P.2-6,P.2-7)
• Check that the media is set on the media take-
up machine correctly.
• Check if the media take-up paper core is run-
ning without load.
• Turn ON and OFF the manual switch, and
raise the tension bar to a correct position.
• Feed the media in the jog operation in the
direction reverse to that used at the time when
the error occurred.
Take-UP LimitDETECT
The control limit sensor of the media take-up
machine was detected.
• Check if the media can be fed correctly in the
jog operation.
• Lower the position of the tension bar at the
take-up side.
• When displaying again, contact your local dis-
tributor, our sales office, or service center.
TAKE-UP ENC WRONG An abnormality occurred in the take-up encoder.
• Turn off the power on the machine and turn it
on after a while ( P.2-3).
• When displaying again, contact your local dis-
tributor, our sales office, or service center.
Take-UP Connect The take-up unit is not correctly connected.
Take-UP Fuse Err The take-up fuse is blown.
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