Mindray Passport V - Phone Numbers and How to Get Help; Manufacturers Responsibility

Warranty Statements Preventative Maintenance
6 - 16 0070-10-0705 Passport V™ Service Manual
6.11.3 Phone Numbers and How To Get Help
Mindray DS USA, Inc. maintains a network of service representatives and factory-trained
distributors. Prior to requesting service, perform a complete operational check of the
instrument to verify proper control settings. If operational problems continue to exist, contact
the Service Department (800) 288-2121or (201) 995-8000 for assistance in determining the
nearest field service location.
Please include the instrument model number, the serial number, and a description of the
problem with all requests for service.
Any questions regarding the warranty should be directed to the closest authorized location.
A list of international offices, along with their phone numbers, is provided at the end of this
manual.
6.11.4 Manufacturer’s Responsibility
Mindray DS USA, Inc. is responsible for the effects on safety, reliability and performance of
the equipment only if:
a. Assembly operations, extensions, readjustments, modifications or repairs are carried
out by persons authorized by Mindray; and
b. The electrical installation of the relevant room complies with the appropriate
requirements; and
c. The equipment is used in accordance with the instructions for use.