Passport V™ Service Manual 0070-10-0705 3 - 51
Repair Information Troubleshooting Menus
Local Printer Busy 1 Printer received multiple
print requests at one time.
1Wait until the printer is
not busy.
Local Printer Unable To Print 1 The system has detected
an unrecoverable printer
failure.
1Power cycle unit. If
message reappears,
contact Technical
Support.
Check Laser Printer 1 Laser printer is busy,
disconnected, out of
paper or has a fault
condition.
1Check laser printer.
No print on Alarm 1 Alarm printing not active. 1 Go to Alarm Setting
Menu and set Print on
Alarm to Active, then set
Recorder to On.
Trends not printing 1 Print Trend not pressed.
2No Trends displayed.
3No paper.
1Press Print Trend when
trend window is open.
Use scroll feature to scroll
to the top of the trend,
then press Print Trend.
2Check / Replace paper.
Local Printer Comm Error 1 Thermal paper may be
installed incorrectly (up-
side down).
1Remove paper and re-
install with paper feeding
off of the spool from the
bottom.
Local Printer SelfTest Error 1 The printer door is not
closed.
1Close the printer door.
Thermal Printhead Overheated 1 Printer out of paper. 1 Replace with a new roll of
paper.
Printer Buffer Full 1 The printer buffer is full. /
No printer selected or
available
1No printer selected is
available from the
network.
1Check the selected printer
from the network and
make sure the printer
model is supported by
Passport V monitor.
Remote Printer Not Available 1 This message is displayed
in the case of a printer
error.
1Fix the printer.
MESSAGE/ PROBLEM REASON SOLUTION
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