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Mitel
Conference System
3300
Technician's Handbook
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43
Installatio
n and Programming
Figure 7: Slot Location
s for the CXi Controller
(with an Ethernet L2 Switch)
Note:
Only three ASU ports ar
e supported system
wide.
Figure 8: Slot Locations for the CX Controller
(without an Ethernet L2 Swit
ch)
52
54
Table of Contents
Main Page
Default Chapter
3
Table of Contents
3
Chapter 1 : Getting Started
11
Purpose of this Handbook
13
Documentation for Unsupported Controllers
13
Symbols Used in the Handbook
13
Safety Instructions
13
Start here Guide
15
What You Received
15
What You Need for Installation
15
Preparation
15
Initial Setup
16
Install Hardware
16
Program System
16
Install System Software
16
Maintain System
17
Install and Replace Units
17
About the 3300 ICP
18
3300 ICP Documentation - Mitel Edocs
18
Contacting Mitel
19
Chapter 2 : Initial Setup
21
Connect PC to Controller
23
PC Requirements
23
AX, Mxe, CX, CXI, CX II and CXI II Controller
23
Power up the Controller
24
Mxe Server
24
Licensing the Mxe Server with AMC
33
Setting Your DNS Server IP
34
Verify the Connections
34
Establish Communication with Controller
35
Set Controller RTC IP Address (AX, Mxe, CX, CXI, CX II, CXI II)
35
Configure System IP Address (Mxe Server)
36
Configure the Layer 2 Switch (AX, Mxe, CXI, CXI II)
36
Configure the Layer 2 Switch (Mxe Server)
37
Enable Licenses and Options
39
Automatic Sync with AMC Via MCD Software Installer Tool (Rel 6.0 or Later)
41
Automatic Sync Via System Administration Tool
43
Manual License and Options Entry Via MCD Software Installer Tool
44
Manual License and Options Entry Via System Administration Tool
45
Install the Online Help (Optional)
46
Verify the Operation of the Controller
47
Chapter 3 : Installation and Programming
49
Install Hardware
51
Determine Controller Module Configuration
51
Identify Controller Component Options
55
Remove Controller Cover
57
Install Controller Modules
58
Install Controller Stratum 3 Clock Module
61
Install Controller Hardware
61
Rack Mount the Controller
61
Wall Mount the CX/CXI and CX II/CXI II Controller
66
Install Service Units and Cabinets
68
Installing SX-200 Bays
72
Install Telephones
74
Install and Configure Music on Hold
75
Installing Dnic Music on Hold/Paging Unit
76
Program 5485 IP Paging Unit
76
Register IP Devices from the Telephone
77
Program System
80
Programming Tools
80
Log into the Programming Tools
81
Configure NSU Via IMAT
83
Program the Controller DHCP Server (Mxe, CX/CXI, CX II/CXI II)
86
Program LS Trunk Settings Via LS Measure Tool
88
Configure Analog Music on Hold/Paging
89
Chapter 4 : Software Installation
91
About Installing and Upgrading Software
93
Install System Software Manually
95
The MCD Software Installer Tool
101
Install the MCD Software Installer Tool
101
Install System Software Using the Software Installer
101
Upgrade System Software
104
Online Upgrade
104
Offline Upgrade
108
System Software Installation Details
111
Software Upgrade/Install Options
111
Upgrading System Software - Notes, Tips, and Cautions
112
Change Number of IP User Licenses
113
Cluster or Dimension Changes
113
Installing MSL Software on APC (CX/CXI) or APC-CX(I)
115
Installing MSL Software on APC (CX/CXI) or APC-CX(I) II (CX II/CXI II)
115
Installing MSL Software on an Mxe Server
116
Installing System Software on the FTP Server
116
Upgrade to MCD 5.0 and Group Licensing
117
Upgrade the 3300 ICP Software on the Mxe Server
118
Upgrading/Installing with Maximum Elements Change
118
Upgrade to Rel 6.0 or Later with Flexed Dimensions
120
Apply a Software Patch
121
Distributing New Firmware to IP Phones
122
Load IP Phone Software Remotely
122
Downgrading to a Previous Software Release
123
Chapter 5 Maintenance
125
Check System
127
Check Alarm State
127
Check System Health
127
Check Controller Hardware Profile
128
Maintain Voip Security
128
View Logs
129
View Maintenance or Software Logs
129
Collect System Logs
129
View Logs Remotely, TCP/IP Socket Numbers
131
View Login and Logout Audit Logs
132
Downloading Mxe Server Logs
132
Detect Device Moves for E911
133
Monitor Device Moves
133
Detecting Device Moves
136
Viewing Device Connectivity Logs
136
Analyze IP Phone Issues
137
Power down the Controller
139
Perform a System Reset
139
Back up a Database
140
Restore a Database
142
Migrate SX-2000 Database Across Platforms
146
Converting a PRI Database on a Universal NSU
148
Export Configuration Data
149
Import Configuration Data
150
Restoring Default Addresses on Mxe Server
151
Assign Static IP Addresses to IP Phones
152
Providing Power over Ethernet to Devices (CXI/CXI II)
155
Recover Mxe Server
156
Before You Begin
156
Install Replacement Hardware
156
Connect Laptop PC and CD/DVD Drive
157
Install Mitel Application Server Software
158
Configure MAS Parameters
159
Configure Server Manager Fields
160
Reset Mxe Server System IP Address to Default
165
Chapter 6 : Install and Replace Units
167
Component Replacement Notes
169
Mxe and Mxe Server
170
Add or Replace Controller Frus
176
Component
177
Server
177
Controller Modules
178
Adding or Replacing Controller Modules
178
AX Controller
179
Controller Module Installation Notes
180
DSP Module
180
Echo Canceller
180
Framers
180
Dual
180
Dual FIM
180
T1/E1 Combo
181
Quad BRI
181
Quad CIM
182
Stratum 3 Clock Module
183
Stratum 3 Clock
183
System I-Button/System ID Module
184
System I-Button
184
Analog Main Board
185
Mxe
185
Analog Main
185
CX/CXI
186
CX II/CXI II
188
Analog Option Board
189
CX/CXI
189
Analog Option
189
CX II/CXI II
190
Configure Embedded Analog Boards
193
Application Processor Card
194
APC-Mxe Server
194
Application
194
APC-CX(I)
198
Installing MSL Software on APC (CX/CXI) or APC-CX(I) II (CX II/CXI II)
198
APC Hard Drive (CX/CXI)
202
APC-CX(I) II Assembly
204
E2T or RTC Processor
212
Hard Drives
215
Hard Drive Replacement Overview
215
CX/CXI
215
CX II/CXI II (Hard Disk or Solid State Drive)
217
Mxe II (Single Hard Disk or Solid State Drive)
219
Mxe II/Mxe Server (Two Hard Drives)
220
Mxe III (Single Hard Disk or Solid State Drive)
224
Mxe III (Two Hard Drives)
225
Fan Complex
228
Mxe/Mxe Server
228
CX II/CXI II
230
Power Supply Unit
231
Mxe, AX
231
Asu II
231
Redundant Power Supply
232
AX, Mxe, Mxe Server
232
RAID Controllers
233
Mxe II/Mxe Server
233
Mxe III
236
Line Cards
241
Asu II
241
Controller Card (AX)
242
Flash Cards (AX)
243
Memory Module (CX, CXI, AX)
245
Install Cabinet Frus
246
Appendix A : Hardware Reference
247
System Configurations
249
Controller Hardware Details
250
Controller Cabinet Numbering
257
T1/E1 Combo Card
258
Dual T1/E1 Framer
260
Quad BRI Framer
260
Analog Board (CX/CXI, CX II/CXI II, and Mxe Controllers)
261
Line Cards (AX Controller)
263
Controller Alarm Port Pinouts
263
Controller Remote Alarm Behavior
263
Network Services Units
264
Universal/R2 NSU
264
Bri Nsu
268
Analog Services Unit
270
Connector Pinout
272
5485 IP Paging Unit
276
SX-200 Bay
277
Appendix B : Installation Planner
279
Reserved IP Addresses
281
Mxe Server/Mxe/Ax/CXI/CXI II Requirements for IP Networking
282
Controller Configuration Settings (RTC)
285
DHCP Configuration Settings
286
Programming E2T Via Debug Cable or Secure Telnet
292
Configuring External DHCP Settings for E2T
293
Configuring a Windows 2000 or Windows 2003 DHCP Server (Rel 7.0 and Later)
294
System Administration Tool Settings
296
IP Phone Settings
296
Telephone Programming Guide
296
Increasing DSP Resources
297
Appendix C : Typical Network Configurations
311
Network Configuration Examples
311
DHCP Server Settings
311
Configuration 1: One DHCP Server Per VLAN
312
Configuration 2: One DHCP Server for Two Vlans
314
Configuration 3: Router on a Stick
315
LLDP-MED and IP Phone Network Policy
315
Cisco Discovery Protocol (CDP)
316
CXI/CXI II/Mxe/Mxe Server Configuration
317
Firewall/Port Forwarding
317
PPTP Remote Access
317
WAN Settings (Internet Gateway)
317
Configuration A: CXI/CXI II/Typical Voice-Only Network
318
Configuration B: Mxe Typical Voice-Only Network
319
Configuration C: CXI/CXI II Typical Voice and Data Network
320
Configuration D: Mxe Typical Voice and Data Network
321
AX Configuration Procedures
322
AX Typical Voice-Only Network
322
AX Typical Voice and Data Network
323
CXI, CXI II, Mxe and AX-Specific Guidelines
324
CXI, CXI II, Mxe and AX VLAN Behavior
324
Implementing a Voice-Only Network
327
Implementing a Voice and Data Network
329
Installing External Layer 2 Switches
332
Windows 2000 FTP Server
336
Appendix D : Status Leds
339
Controller Leds
342
Controller Alarm Leds (AX, Mxe/Mxe Server)
346
Controller Power LED (AX, Mxe/Mxe Server, CX/CXI, CX II/CXI II)
346
Hard Drive or Flash Activity
346
RAID Controller
347
Fim
350
LAN Ethernet Ports
351
CIM, Embedded and Quad MMC
352
Controller Alarm
352
Power Supply Unit Leds
355
Dual T1/E1 Framer Module
355
T1/E1 Combo Card
356
Quad BRI Framer Module
357
Network Services Unit Leds
359
Universal/R2 NSU
359
Bri Nsu
362
Analog Services Unit Leds
364
ASU II Card Leds
366
ASU II ONS and Combo Card Alarm LED
366
ASU II ONS Card Activity LED
366
ASU II Combo Card Activity LED
366
IP Device Leds
367
Peripheral Cabinet Leds
368
SX-200 Bay Leds
370
Digital Services Unit Leds
373
In-Line Power Unit Leds
376
Appendix E : FRU Part Numbers
379
Hardware Part Numbers
381
Software Part Numbers
388
Appendix F : System Capacity and Parameters
391
System Parameters
393
Port Usage
393
Encryption Support
394
IP Set Features
395
IP Phone Power Consumption
396
Capacity
397
Hardware Capacity
397
System Capacity
399
Appendix G : Older Hardware and Software
403
Procedures for Older Controllers
405
Programming the Controller DHCP Server Settings (Prior to Rel 7.0)
405
To Use an Alternative DHCP Server (Prior to Rel 7.0)
406
Configuring a Windows 2000 DHCP Server (Prior to Release 7.0)
407
Program DHCP for VLAN (Prior to Rel 7.0)
409
Connect a Windows 95/98 PC to the NSU Via Dial-Up
411
Physically Connecting the PC to an NSU
412
Creating a Dial-Up Network Connection on Windows 95/98
412
Migrate SX-2000 PBX Hardware
414
Collecting System Logs Manually
415
Collecting System Lockup Logs Manually
416
Peripheral Cabinet
417
Digital Service Unit (DSU)
417
Index
419
Other manuals for Mitel 3300
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Hardware Technical Reference Manual
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Installation And Configuration Guide
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General Information Guide
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Reference Guide
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Quick Reference Guide
2 pages
Configuration Notes
22 pages
Quick Reference
2 pages
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