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Mitel 3300 General Information Guide
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GENERAL INFORMATION GUIDE
Release 7.0
2
Table of Contents
Table of Contents
3
About this Document
7
Overview
7
Audience
7
About the 3300 ICP Documentation Set
7
What's New in 3300 ICP Release 7.0
8
New Hardware
8
New Features and Capabilities
8
Overview
11
Mitel 3300 Integrated Communications Platform
11
System
13
Packaging Strategy
14
System Architecture
15
Physical System Features
16
3300 ICP Controller
16
CX and CXI Controllers
16
Mxe Controller
19
Network Services Units
21
Universal Network Services Unit
21
R2 Network Services Unit
22
Citellink Gateway
22
Analog Services Unit II
24
Peripheral Unit
25
Unsupported Devices
26
Peripherals
26
Modules and Cards
27
Quad Digital Signal Processor Module
28
Echo Cancellation Module
28
Dual Fiber Interface Module (FIM)
29
Dual T1/E1 Module
29
Combo T1/E1 Module
30
Quad Basic Rate Interface (BRI) Framer MMC
31
Analog Main Board/Analog Option Board
31
Application Processor Card (CXI)
32
Description
32
Network
33
Lines
33
Trunks
33
ISDN (Integrated Services Digital Network)
35
IP Networking
36
SIP Trunks
37
Compression
38
Resiliency
39
Advantages over Redundancy
40
Devices that Support Resiliency
41
Spanning Tree Protocol (STP)
41
Migration
43
SX-2000 Adjunct
43
Third Party PBX Adjunct
44
SX-2000 Control Replacement
44
Gateway Solutions
45
Gateway Solutions Overview
45
Live Business Gateway
47
Communicator 2005 PC-To-Phone Support
48
Management and Maintenance
51
Management and Maintenance Tools
51
Embedded System Management Tools
51
Enterprise Manager
56
System Data Synchronization
57
ISDN Maintenance and Administration Tool
58
7100 Management Access Point
58
3300 ICP Configuration Wizard
59
Alarms
60
IP Phone Analyzer
60
ICP Software Installer
61
AMC Licensing
61
Security and the 3300 ICP
62
Encrypted Media Path and Signaling Path
63
Phone and User Authentication
63
Worm and Virus Protection
63
Prevention of Toll Abuse
63
Secure Management Interfaces
64
Secure Applications
64
SIP Security
64
Applications
65
Architecture: a Networked Enterprise
66
Applications Release Compatibility
68
Embedded Applications in 3300 ICP
69
Emergency Services Support
69
Tenanting
70
Automatic Call Distribution
71
Wireless
71
Voice Mail
74
Hot Desking
76
Music on Hold
77
Hospitality
78
Manual Maker
78
Applications
79
Teleworker Solution
79
Mitel Your Assistant
80
Mitel Voice First Application
83
Mitel Contact Center Solutions (6100)
88
Mitel Call Accounting
88
Mitel 9910 Commander Contact Center
89
Mitel Speech-Enabled Applications (Formerly 6500)
91
Mitel Messaging Server
93
Mitel Nupoint Messenger IP
95
Emergency Response Advisor
97
Mobile Extension
98
Quick Conference
98
Desktop Devices
99
IP Phones
100
5200 IP Family Feature Matrix
101
Mitel 5201 IP Phone
105
Mitel 5212 IP Phone
106
Mitel 5224 IP Phone
108
Mitel 5230 IP Phone
110
Mitel 5235 IP Phone
112
Mitel Navigator
114
Openphone 27
116
Spectralink Netlink I640
118
Spectralink Netlink E340/H340
119
Accessories for IP Phones
120
Mitel Wireless LAN (WLAN) Stand
120
Mitel Gigabit Ethernet Stand
121
Mitel IP Programmable Key Modules
122
Line Interface Module
124
Mitel IP Paging Unit
125
Conference Phones
126
Mitel 5303 Conference Phone
126
Mitel 5310 IP Conference Unit
128
Digital Phones
129
Superset 4015
130
Superset 4025
131
Consoles
132
Superconsole 1000
132
Mitel 5550 IP Console
133
Accessories for Digital Phones
136
Mitel 12 Button Programmable Key Module
136
Mitel 48 Button Programmable Key Module
137
SUPERSET Interface Module 2
138
Power Accessories
139
Power Dongle (Cisco Compliant)
139
Powerdsine 24-Port and 12-Port In-Line Power Units
140
Features
141
Features of the 3300 ICP
141
Feature Keys that Support Resiliency
163
Auto Attendant Features
164
Voice Mail Features
165
Features Supported by Protocols
169
Qsig
169
Pri
172
Msdn/Dpnss
172
Product Availability by Region
175
Asia Pacific
175
EMEA Region
177
Latin America
179
Other manuals for Mitel 3300
User Guide
41 pages
Technician's Handbook
431 pages
Hardware Technical Reference Manual
161 pages
Installation And Configuration Guide
64 pages
Configuration Notes
22 pages
Quick Reference Guide
2 pages
Reference Guide
18 pages
Quick Reference
2 pages
5
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Mitel 3300 Specifications
General
Type
IP PBX
Voicemail
Yes
SIP support
Yes
Connectivity
Ethernet
Supported Protocols
SIP, H.323
Power Source
AC
Compatibility
Mitel IP Phones, SIP Phones
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