3300 ICP General Information Guide
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The following illustrates possible Teleworker configurations. In these configurations, the
Applications Management Center (AMC) provides a range of downloadable applications and
services to the remote office.
Mitel Your Assistant
Mitel provides full video and collaboration features via Mitel Your Assistant. Your Assistant
enables customers to effectively manage telephony and data communication with features that
enhance productivity such as PC-based call handling, visual conference call management,
secure Chat, call annotation timing and recording.
Your Assistant is available in multiple versions: Your Assistant, Your Assistant Softphone, and
Your Assistant Video/Data Collaboration Module.
Your Assistant Lite is a free version of Your Assistant offering a subset of Your Assistant
functionality, including PC-based call logging, screen pops for incoming calls, Microsoft Outlook
integration and more.
Your Assistant Lite is aimed at telephony users that have a need for a simple but intuitive
PC-based interface to enhance the functionality of their Mitel 5212, 5224 or 5235 IP Phone. Of
course, Your Assistant Lite users always have the option to upgrade to the many
productivity-enhancing features and expanded applications of the complete Your Assistant
portfolio.
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