3300 ICP General Information Guide
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integrated auto attendant or RAD groups and peripheral interfaced auto attendant or voice mail
can be susceptible to toll abuse. Therefore it is important to assign appropriate telephone
privileges and restrictions to devices. In addition, public telephones should be denied toll access
unless authorized through an attendant.
The 3300 ICP system has comprehensive toll control as an integral part of the call control. It
lets you restrict user access to trunk routes and/or specific external directory numbers. It also
provides Class of Restriction (COR) and Class of Service (COS) features that can substantially
reduce the risk of toll abuse.
As a deterrent to toll abuse by internal callers, Station Message Detail Recording (SMDR) can
be used to track calls from within your company, providing detailed information such as the
originating extension number, time, duration, and number dialed. SMDR record access should
be restricted as with any other function.
Secure Management Interfaces
The 3300 ICP includes a fully integrated set of management tools designed to install, manage,
and administer 3300 ICP systems. Three levels of access are provided in order to meet the
needs of system technicians, group administrators, and the desktop telephony users
themselves. All of these integral management tools use Secure Socket Layer (SSL) security
for data encryption.
User access to the management tools is controlled by a login and password. Once a user logs
into the 3300 ICP, the system displays a menu of the specific tools to which they have been
granted access.
Mitel also offers the Management Access Point to provide secure remote administration for
VPN or dial-up access.
Secure Applications
Mitel addresses application security via:
• Your Assistant - Provides a softphone with encrypted call path and call signaling as well
as secure instant messaging to keep IM traffic encrypted and inside the network.
• Wireless Solutions - Includes secure IP-DECT solution (EMEA) and encryption for 802.11b
wireless telephony, support for encryption using Wi-Fi Protected Access (WPA) and
authentication using WPA and WPA2.
• XML Implementation - Supports encryption of all traffic using standard SSL and provides
strong certificate-based authentication for API use.
SIP Security
Mitel SIP desktops support secure RTP and also satisfy the PROTOS test suite for CERT
advisory CA-2003-06. The SIP desktops also provide support for firewall traversal and
SSL-encrypted SIP.
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