Gateway Solutions
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Live Business Gateway
The Mitel
Live Business Gateway allows the Microsoft
®
Live Communications Server and its
associated Office Communicator desktop client to interface with the 3300 ICP.
Microsoft Live Communications Server 2005 is an enterprise real-time communications server
that supports convergence of real-time multi-modal communications. Microsoft Office
communicator is an integrated enterprise communications client that integrates online
presence, instant messaging, telephony conferencing and video at the desktop. Office
Communicator integrates into Microsoft Office (Word, Excel, SharePoint). Through SIP/CSTA,
the Live Business Gateway extends voice capabilities beyond the basic SIP point-to-point
communications of Live Communications Server to enable the rich business telephony features
and capabilities of the Mitel 3300 ICP.
The Live Business Gateway allows Microsoft Office Communicator to take advantage of basic
and supplementary phone services offered by the 3300 ICP. Using Microsoft Live
Communications Server 2005, Microsoft Office Communicator is able to control the phones
connected to the 3300 ICP.
The Live Business Gateway:
• Allows users to dial contacts using Microsoft Office Communicator and Microsoft Office
Suite – either by lifting the Mitel IP phone handset when the call is connected or by answering
from a desktop with Office Communicator.
• Further extends Microsoft Office Communicator and Microsoft Office Suite with the online
presence and availability status features of: Online, Busy, DND, Be Right Back, and Appear
Offline. It also includes telephone presence for In Call and DND, allowing corporate or
personal contacts to quickly and easily know the preferable communication medium when
immediacy is required.
• Allows desktop applications to easily use standard call control features such as placing,
transferring, forwarding, and holding calls.
• Allows users to create up to an eight-party conference call without the need for a separate
Media Conferencing Unit (MCU) by clicking from contacts through the Office Communicator
GUI.
• Uses the industry standard SIP/CSTA protocol which removes the need to understand Mitel
3300 ICP call control API. The Mitel solution allows an Office Communicator client to extend
past a basic 1:1 SIP call within the enterprise, thus enabling calls through the Mitel 3300
Gateway to the external PSTN network and any mobile device.
Communication between the Microsoft Office Communicator and a Mitel 3300 ICP requires the
following:
• Mitel 3300 ICP
• Live Business Gateway (Windows PC running Windows 2003 Server)
• Microsoft LCS Service Pack 1
• Microsoft Office Communicator 2005
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