Applications
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Applications
The following applications can be integrated with the 3300 ICP to provide added customer
benefits:
• “Teleworker Solution” on page 73
• “Mitel Your Assistant” on page 74
• “Mitel Voice First Application” on page 77
• “Mitel Contact Center Solutions (6100)” on page 82
• “Mitel Call Accounting” on page 82
• “Mitel Speech-Enabled Applications (formerly 6500)” on page 85
• “Mitel Messaging Server” on page 87
• “Mitel NuPoint Messenger IP” on page 89
• “Mitel NuPoint Messenger IP” on page 89
• “Emergency Response Advisor” on page 91
• “Mobile Extension” on page 92
• “Quick Conference” on page 92
Teleworker Solution
The Teleworker Solution connects a remote office to the corporate voice network to provide
full access to voice mail, conferencing and all the other features of the office phone system.
It requires the following:
The Teleworker Solution can be completely configured at the head office using the 5212 IP,
5224 IP, 5235 IP, or Navigator phones. Using a two-click process, the phone is set to operate
in teleworker mode. The telephone keypad is used to enter the IP address of the Teleworker
Gateway installed at the head office. The phone can then be taken off-site and plugged into
any broadband Internet connection. When the phone is powered up, it automatically establishes
a connection with the Teleworker Gateway and is registered as a standard extension of the
office phone system. The phone can also be returned to normal (non-teleworker) mode with
the touch of a button.
Head Office Remote Site
• Server installed with 6000 Managed
Application Server software and the
Teleworker Gateway software package
• Static IP address
• Sufficient internet bandwidth (approximately
50 kbps is required per teleworker if G.729a
compression is enabled)
• 5212 IP, 5224 IP and 5235 IP (rel 6.0), and
Navigator (rel 7.0) phones
• DSL/cable router with Network Address
Translation (NAT) and local DHCP
• Broadband connectivity (static IP address is not
required)
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