3300 ICP General Information Guide
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• PRI, BRI, T1/D4, and analog (non-dial-in) trunks only
• Same answer point for all trunks
• Optional embedded voice mail
In addition, the system does not include programming for:
• ACD Agents
• Attendant Consoles
• E2T cards (LX only)
• Noses or Uses
Alarms
The 3300 ICP system raises an alarm when an anomaly is detected and corrective action is
required. The system continuously provides all attendants who use the Mitel consoles with
alarm status information. Alarm threshold levels are programmable. There are three classes
of alarms:
• Critical - Indicates a loss of service that demands immediate attention. This alarm invokes
System Fail Transfer.
• Major - Indicates a fault that affects service to many users. This alarm usually results in a
major degradation in service and requires attention to minimize customer complaints.
• Minor - Indicates any fault that does not fall into either of the above two classes. When the
system is not 100% operational, a minor alarm is raised. It may require the attention of a
technician, but it is not urgent. Examples of a minor alarm include the loss of a single line
or trunk circuit.
The system clears an alarm condition when the fault is corrected.
IP Phone Analyzer
The IP Phone Analyzer is a Windows application that collects performance information from
IP Phones within the network. It allows the administrator to use one PC to monitor the status
of all IP phones on the system. IP Phones within the network send debug, status, and statistical
information to the IP Phone Analyzer when it is enabled.
The IP Phone Analyzer runs on:
• Windows 2000
• Windows XP
• Windows 2003
It provides the following information in four views:
• Status View - Displays status of each phone registered with the analyzer application, MAC
Address, IP Address, Directory Number, State, Link Lost, Set Type, Absolute Time, Load
Revisions, Current ICP, and the CODEC type being used by each set on the network.
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