Mitel 3300 - Tenanting

3300 ICP General Information Guide
64
By automatically updating this information, businesses save the cost of manual updates and,
more importantly, ensure the safety of their employees.
Automatic CESID updates are not supported for Mitel Teleworker Solution IP phones, Mitel
Your Assistant Softphone, and wireless IP phones.
Emergency services are supported for phones displayed as Teleworker phones through the
use of the Mitel Line Interface Module module. 3300 ICP Release 6.0 supports emergency call
routing for Teleworkers via two scenarios:
• If Emergency Call Routing is not configured on the 3300 ICP, the user picks up the
Teleworker phone and presses the Line Interface Module configured key and dials the
emergency number.
• If Emergency Call Routing is configured on the 3300 ICP, the user picks up the Teleworker
phone and simply dials the emergency number
For more information, refer to “Line Interface Module” on page 118.
See also “Emergency Response Advisor” on page 91.
Tenanting
Tenanting allows a system to be partitioned among a number of tenants and be configured to
look like a separate system to each tenant. Up to 64 small businesses or departments of a
larger business can share system features and capabilities.
Consoles, CO trunks, and dial-in trunks can be allocated individually to each tenant or shared
between tenants. Switching to night service can be done centrally, or on a tenant-to-tenant
basis. Calls through the system can be blocked, so tenants can only call each other on CO
trunks.
Some system features are enabled for each tenant individually while other features are shared
by all tenants. You can define groups, such as Attendant Groups, Trunk Groups, and Multiline
Appearances with devices belonging to different tenants.
The following conditions apply to Tenanting:
• Requires the Tenanting purchasable option with a new password.
• You can have up to 64 tenants, including the landlord (tenant 1).
• Each tenant can have its own Music on Hold source.
• The following devices and resources can be members of a tenant:
- IP phones and consoles
- DNI phones and consoles
- wireless phones
- analog trunks
- digital trunks
• Unless otherwise programmed, all phones, consoles and trunks are in the landlord group.