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Mitel UC360 User Manual

Mitel UC360
86 pages
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MITEL
UC360 COLLABORATION POINT
ADMINISTRATION AND USER GUIDE
RELEASE 1.0 - DRAFT B

Table of Contents

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Mitel UC360 Specifications

General IconGeneral
BrandMitel
ModelUC360
CategoryConference System
LanguageEnglish

Summary

Chapter 1: Introduction to UC360

Introduction to the UC360

Overview of the Mitel UC360 Collaboration Point appliance, its features, and display.

UC360 Product Variants

Details the two product variants of the UC360 Collaboration Point and their features.

About This Document

Information provided in this document and how to access related Mitel documentation.

Related Documentation

List of related Mitel documents for more information on the UC360 Collaboration Point.

Chapter 2: About the UC360

UC360 Overview and Applications

Overview of the UC360's applications: Conference App, Contacts App, and Desktop Apps.

Main Screen and Conference App

Description of the UC360's main screen and the Conference App interface.

UC360 Menu Bar Navigation

Details the menu buttons available on the UC360 and their functions.

UC360 Status Icons

Explanation of icons displayed in the UC360 status bar indicating device status.

UC360 Touch Screen Gestures

Guide to touch screen gestures supported by the UC360 for navigation and interaction.

Customizing UC360 Settings

Instructions for adjusting speaker volume, ringer volume, and screen brightness.

Using UC360 Clean Mode

Procedure to enable Clean Mode for screen cleaning and how to exit it.

UC360 On-screen Keyboard Usage

Explanation of how the on-screen keyboard appears and is used for text input.

Chapter 3: Conference App Features

Conference App Introduction

Overview of topics covered in the Conference App chapter, including call management.

Making Emergency Calls on UC360

Instructions on how to make an emergency call and related warnings.

Making a Conference Call

Step-by-step guide on how to initiate audio or video conference calls.

Making a Consultation Call

Procedure for establishing a separate, independent consultation call during a conference.

Answering Incoming Calls

How to handle incoming calls, add them to a conference, or reject them.

Placing Conference Calls on Hold

Instructions for putting individual participants or the entire conference on hold.

Placing Consultation Calls on Hold

Steps to place a consultation call on hold and how to retrieve it.

Switching Between Conference and Consultation Calls

How to switch between the active conference call and a consultation call.

Muting the UC360 Microphone

Procedure to mute and unmute the UC360 microphone during a conference call.

Ending Conference Calls

Steps to end the entire conference call or a single participant's call.

UC360 Clean-up Feature

Using the Clean-up feature to remove activity traces and reset the interface.

Additional Conference App Information

Provides further details on audio and video call features of the Conference App.

Understanding Conference Call Avatars

Explains the visual representation of participants in the conference call screen.

Using the Saucer Icon

Description of the saucer icon and its function in initiating consultation calls.

Handling Incoming Calls

Details how incoming calls are displayed, queued, and handled.

Chapter 4: Contacts App Management

About the UC360 Contacts App

Introduction to the Contacts app for accessing and searching the corporate directory.

Finding Contacts in the Directory

Methods for navigating and searching for contacts within the Contacts app.

Calling a Contact Number

Steps to initiate a call to a contact after selecting them from the list.

Searching for Contacts

Instructions on how to search for contacts by first name, last name, or both.

Using the UC360 Dial Pad

Guide to using the on-screen dial pad to enter and make phone numbers.

Chapter 5: Desktop Applications for UC360

Displaying and Sharing Presentations

Methods for displaying and sharing presentations using RDP or USB/SD card.

Launching Shared Applications

How to launch applications in shared mode (HDMI/remote) or non-shared mode (UC360 screen).

Sharing Presentations in Conference Calls

Instructions on sharing presentations on the HDMI monitor and with remote participants.

Presentation Sharing and Video Tips

Provides tips for managing presentation sharing and video toggling.

Using Remote Desktop (RDP)

Guide to connecting to a remote computer using Remote Desktop Protocol.

Pre-Saved Remote Computer Configuration

How to save computer IP addresses to a USB flash drive for easier RDP access.

Using SmartOffice for Presentations

Accessing MS Office applications like Word, Excel, and PowerPoint via SmartOffice.

Accessing SmartOffice Help

How to access the help documentation within the SmartOffice application.

Presentation Sharing Rules

Fundamental rules and behaviors for sharing applications and desktops.

HDMI Screen Layouts

Placeholder for information regarding HDMI screen layout configurations.

Using Piscel SmartOffice Suite

Details the applications supported by Piscel SmartOffice and file format compatibility.

Editing Files in SmartOffice

Instructions for editing files using the common user interface in SmartOffice.

Chapter 6: UC360 Configuration Guide

Introduction to UC360 Configuration

Overview of how to launch Settings and configure advanced options on the UC360.

Launching UC360 Settings

Steps to access the main Settings menu on the UC360 device.

Accessing Advanced Settings

Procedure to enter the password and access the main Advanced Settings menu.

Configuring System Settings

Steps to access and configure various system settings like SIP, Network, LDAP.

UC360 SIP Settings

Configuration parameters for SIP accounts, including server address, username, and authentication.

UC360 Media Settings

Configuration of audio/video codecs, packet time, and DTMF modes.

UC360 Registration Time Out

Setting the SIP registration time out value in seconds.

UC360 Proxy Server Address

Specifying the SIP Proxy server IP address (IPv4).

UC360 Keep Alive Interval

Setting the SIP keep-alive interval in seconds.

UC360 Network Settings

Configuration options for network parameters, including static IP, VLAN, and QoS.

UC360 LDAP/AD Settings

Configuration for corporate directory access using LDAP/AD, including server settings.

UC360 LDAP Search Directory

How to program the LDAP Search Directory field for efficient contact searching.

UC360 LDAP Server Updates

Options to get contacts list updates from Active Directory or schedule them.

UC360 LDAP Translations Plan

Setting up translation rules to append dialing prefixes for direct dialing.

UC360 Dial Plan Configuration

Programming a dial plan to facilitate dialing by eliminating inter-digit time-outs.

UC360 Advanced Settings Password

Procedure to set or change the password for accessing Advanced Settings.

UC360 RDP Settings

Configuration to set a Preset Remote Computer for seamless RDP session initiation.

UC360 Camera Settings

Options to enable/disable the network camera and configure its IP address, username, and brightness.

UC360 Country Variant Settings

Selecting a country/region to enable specific call progress tones.

UC360 Backup and Restore Settings

How to export/save and import/load settings using an SD card.

Unmounting the UC360 SD Card

Procedure to safely unmount the SD card before removing it from the UC360.

Upgrading UC360 System Software

Methods for upgrading UC360 system software via SD Card or HTTP.

UC360 Debugging Settings

Options for turning debug logs on/off, setting logging levels, and copying logs.

UC360 Factory Reset

Procedure for resetting the UC360 to factory default settings, including warnings.

UC360 Screen Saver Settings

Configuring the Screen Saver timeout interval and behavior.

UC360 Language Support

Selecting display and keyboard languages for the UC360 interface.

MCD Programming Required (TBD)

Information on MCD settings and where to find detailed programming instructions.

User and Device Configuration

Steps to configure the UC360 as a UC Endpoint in the MCD system.

SIP Service Selection Configuration

Configuring the SIP Device Capabilities number in the User and Device Configuration.

UC360 Access and Authentication

Setting up user PIN, login ID, and password for access and authentication.

UC360 Multiline Support

Programming the multi-call feature in MCD to support conference calls.

UC360 SIP Device Capabilities

Details on selecting and configuring SIP Device Capabilities.

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