Mitel 6873i - HANDLING CALLS; PLACING A CALL ON HOLD

Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide
160
RECEIVING CALLS
When a call is ringing at your extension, the inbound callers name, extension, picture ID (if
applicable), and incoming call icon display on the screen. Additionally, the line/call appearance
LED flashes quickly for the incoming call.
ANSWERING AN INCOMING CALL
• For handsfree operation, press , the Answer softkey, or the line/call appearance
button for the incoming call.
• Press for headset operation or the answer button on your headset (if available).
• Lift the handset for handset operation.
If the phone is already connected to a call, pressing the line/call appearance button or Answer
softkey for the new incoming call automatically places the connected call on hold and answers
the new call.
Note: You can press the Silence softkey when the phone is ringing to immediately silence
the ring tone.
IP PHONE UI
Note: The audio mode setting you have selected in Options List > Headset Settings on
the IP phone UI determines if the call goes to handsfree or headset operation. For more
information, see the section “Audio Mode” on page 77.
Note: If the Goodbye Key Cancels Incoming Call feature is disabled, you can also use
the answer button on your headset (if available) to answer the secondary incoming call.
If the Goodbye Key Cancels Incoming Call feature is enabled, the answer button on your
headset will cancel the secondary incoming call. For more information on the Goodbye
Key Cancels Incoming Call feature, see the section “Goodbye Key Cancels Incoming
Calls” on page 223.