Mitel 6873i - Page 242

Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide
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BroadSoft Executive-Assistant Call Push feature and automatically dial the FAC call).
The FAC call will be answered and the filtered call will be released if the push is successful.
To Perform a Semi-Attended Transfer of a Filtered Call to the Executive
Use the following procedure to perform a semi-attended transfer of a filtered call to the
Executive:
1. After answering a filtered call, press the Xfer softkey.
2. Enter the Executive’s phone or extension number and press the Dial softkey.
3. When the call is in the ringing state, press the Xfer softkey.
The phone will recognize the Executive’s number and will change the transfer scenario
into an Executive-Assistant Call Push scenario (i.e. the phone will enter in the FAC for the
BroadSoft Executive-Assistant Call Push feature and automatically dial the FAC call).
The FAC call will be answered and the filtered call will be released if the push is successful.
To Perform a Consultative Transfer of a Filtered Call to the Executive
Use the following procedure to perform a consultative transfer of a filtered call to the Executive:
1. After answering a filtered call, press the Xfer softkey.
2. Enter the Executive’s phone or extension number and press the Dial softkey.
3. When the call is answered by the Executive press the Xfer softkey.
The call will be transferred normally and the filtered call will be released.
Note: If the push is unsuccessful, press the Pickup softkey to retrieve the filtered
call.
IP PHONE UI
Note: If the push is unsuccessful, press the Pickup softkey to retrieve the filtered
call.
IP PHONE UI