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Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide

28

3. You can logout of the Mitel Web UI at any time by clicking Log Off.

Table of Contents

Mitel 6873I SIP Phone Release 4.2.0 SP2 User Guide2
Software License Agreement3
Table of Contents4
Welcome8
- About this Guide8
- Documentation8
- Phone Features9
- Requirements9
- Installation and Setup10
- Cleaning the 6873I Touchscreen10
IP Phone Keys11
- Key Panel11
- Key Description12
- Dialpad Keys13
Getting Started14
- Plugging in and Starting the Phone14
- UI Overview18
- Touchscreen UI Navigation25
Methods of Customizing Your Phone26
- Phone Options Via the IP Phone UI26
- Simplified Options List27
- Phone Options Via the Mitel Web UI29
Phone Status33
- Phone Status Via IP Phone UI33
- Finding Your Phone's IP Address36
- Phone Status Via the Mitel Web UI37
Customizing Your Phone39
- Language39
- Time and Date57
- Time Zone59
- Bluetooth63
- Pairing a Bluetooth Headset64
- Directory70
- Credentials72
- Call Forward74
- Lock74
- Phone Lock75
- Audio79
- Display87
- Dialing90
- Restart91
- Emergency Dial Plan92
Line and Call Appearances94
Configuring Softkeys95
- State-Based Softkeys98
- Softkey Display Behavior99
- Line Key101
- Speed Dial Key102
- Do Not Disturb (DND) Key108
- Busy Lamp Field (BLF) Key109
- Blf/List Key111
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)114
- XML Key118
- Flash Key120
- Sprecode Key121
- Park/Pickup Keys122
- Last Call Return Key125
- Call Forward Key126
- Blf/Xfer127
- Speed Dial/Xfer129
- Speed Dial/Conf131
- Speed Dial/Mwi133
- Directory Key135
- Received Callers List Key137
- Outgoing Redial Key139
- Conference Key141
- Transfer Key142
- Intercom Key143
- Phone Lock Key144
- Paging Key145
- Discreet Ringing Key147
- Empty Key149
- None Key150
- Dialing a Number151
- Pre-Dialing a Number151
Making Calls151
- Using Handsfree Speakerphone152
- Using a Headset153
- Using Intercom Functionality154
- Outgoing Redial List156
- Mute161
Receiving Calls162
- Answering an Incoming Call162
- Sending an Incoming Call to Voicemail163
Handling Calls164
- Placing a Call on Hold164
- Transferring Calls165
- Indication of Transferred Calls170
- Conferencing Calls171
- Ending Calls177
Managing Calls178
- Directory178
- Received Callers List194
- Missed Calls Indicator200
- DND and Call Forward202
Additional Features214
- Display DTMF Digits214
- Play Call Waiting Tone215
- Stuttered Dial Tone216
- XML Beep Support217
- Status Scroll Delay218
- Switch UI Focus to Ringing Line219
- Call Hold Reminder During Active Calls220
- Call Hold Reminder (on Single Hold)221
- Call Waiting Tone Period222
- Preferred Line and Preferred Line Timeout223
- Goodbye Key Cancels Incoming Calls225
- Message Waiting Indicator226
- Incoming Intercom Call Features227
- Group RTP Paging229
- Shared Call Appearance (SCA) Call Bridging230
- Broadsoft Broadworks Executive and Assistant Services233
- Star Codes245
- Other Features246
Model M680I and M685I Expansion Modules247
- Using the Expansion Modules248
Troubleshooting Solutions249
- Why Is My Display Blank249
- Why Is My Speakerphone Not Working249
- Why Can't I Get a Dial Tone249
- Why Doesn't My Phone Ring249
- Why Is the Light Not Coming on with a New Voicemail Message249
- Why Is My Handset Not Working249
- How Do I Find the IP Address of My Phone250
- Why Does My Phone Display the no Service Message250
- How Do I Change My User Password250
- Why Does My Phone Display Bad Encrypted Config250
- How Do I Restart the IP Phone250
- How Do I Lock My Phone250
Limited Warranty251
- Exclusions251
- Warranty Repair Services251
- After Warranty Service251
Limited Warranty (Australia Only)252
- Repair Notice252
- Exclusions252
- Warranty Repair Services253
- After Warranty Service253
Appendix A - Time Zone Codes254

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