APPENDIX D – GENERAL PROBLEMS
74
PROBLEM POSSIBLE CAUSE PROPOSED SOLUTION
Contact between instruments made
of different metals.
Separate instruments made of different metals.
(See the Chapter, “Preparing the Material”).
(continue)
Lime residue on the wall of the
sterilization chamber and/or
accessories.
Clean the device and its parts, as required.
(See Appendix C
“Maintenance”).
Blackening of the
instruments or damage
to the material.
Wrong sterilization program
selection.
Check the adequacy of the sterilization temperature of
the selected program in relation to the material to be
treated.
(See the Summary Table in Appendix B
,
“Programs”).
Wrong printer configuration.
Configure the sterilizer for the type of printer used
(Configuration program).
(see the Chapter,
“Configuring the Device”).
Paper used-up.
Insert a new roll of paper.
(See Appendix C
, “Replacing the Paper”).
The printer is not
printing the summary
report
Paper jammed.
Clear the jam.
Check the dimensions of the roll of paper.
(See Appendix C
, “Replacing the Paper”).
NOTE
SHOULD THE PROBLEM PERSIST, CONTACT THE CUSTOMER SERVICE (SEE APPENDIX Z) PROVIDING THE MODEL
OF THE STERILIZER AND THE SERIAL NUMBER. THIS INFORMATION IS FOUND ON THE SERIAL NUMBER PLATE ON
THE REAR OF THE DEVICE AND ON THE WARRANTY CERTIFICATE
.
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