Maintenance & Troubleshooting 10 - 7
Rechargeable lithium-ion
battery did not charge.
Battery failed. Replace battery. If the wearable terminal still does not operate,
try a warm boot, then a cold boot. See
Resetting the Wearable
Terminal on page 1-8
.
Wearable terminal
removed from cradle
while battery was
charging.
Insert wearable terminal in cradle and begin charging.
Ambient temperature
of the cradle is too
warm or too cold.
Move the cradle to an area where the ambient temperature is
between 0 °C and 40 °C (32 °F and 104 °F).
Cannot see characters
on display (not
applicable to voice only
configuration).
Wearable terminal not
powered on.
Press the Power button.
Display on touch panel
version is hard to read
(not applicable to voice
only configuration).
Screen protector may
be scratched or worn.
Replace screen protector.
During data
communication, no data
was transmitted, or
transmitted data was
incomplete.
Wearable terminal
removed from cradle
or unplugged from
host computer during
communication.
Replace the wearable terminal in the cradle, or reattach the
Synchronization cable and re-transmit.
Incorrect cable
configuration.
See the System Administrator.
Communication
software was
incorrectly installed or
configured.
Perform setup. See
Chapter 2, Accessories
for details.
Ensure that Microsoft ActiveSync 4.1 or greater is installed on
the host computer.
No sound is audible. Volume setting is low
or turned off.
Adjust volume. Change volume settings by selecting
Start
>
Settings
>
Control Panel
>
Volume & Sounds
icon >
Volume
tab.
Move the slider to change the volume level or use volume
control on voice application.
Table 10-1
Troubleshooting the Wearable Terminal (Continued)
Problem Cause Solution
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