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Condition/Problem Things to Check Solution
Nodisplay/partialdisplay/
unit will not turn on
Checkelectrical(wall)
outlet
Make sure unit is plugged into a functioning wall outlet. Test the
outlet with a known functioning device such as a lamp.
Check connection at front
of unit
Connection should be secure and undamaged. Replace power
cord or connection at unit if either are damaged.
Check data cable integrity Allwiresincableshouldbeintact.Ifanyarevisiblycrimpedor
cut, replace cable.
Check data cable
connections/orientation
Besurecableisconnectedsecurelyandorientedproperly.Small
latch on connector should line up and snap into place.
Check console display for
damage
Check for visual sign that console display is cracked or otherwise
damaged. Replace Console if damaged.
ConsoleDisplay IfConsoleonlyhaspartialdisplayandallconnectionsarefine,
replace the Console.
Iftheabovestepsdonotresolvetheproblem,contactCustomer
Care for further assistance.
UnitoperatesbutContact
HRnotdisplayed
Sensor grip BesurehandsarecenteredonHRsensors.Handsmustbekept
still with relatively equal pressure applied to each side.
Dryorcallousedhands Sensors may have difficulty with dried out or calloused hands.
Aconductiveelectrodecream(heartratecream)canhelpmake
better conduct. These are available on the web or at medical or
some larger fitness stores.
Iftestsrevealnootherissues,contactCustomerCareforfurther
assistance.
UnitoperatesbutTelemet-
ricHRnotdisplayed
Chest Strap Strap should be “POLAR
®
” compatible and uncoded. Make sure
strap is directly against skin and contact area is wet. Make sure
the transmitter has the curve oriented upward.
CheckUserProfile SelecttheEditUserProfileoptionfortheUserProfile.Gotothe
WIRELESSHRsettingandmakesurethatthecurrentvalueis
set to ON.
Interference Trymovingunitawayfromsourcesofinterference(TV,Micro-
wave,etc).
Replace Chest Strap IfinterferenceiseliminatedandHRdoesnotfunction,replace
strap.
Replace Console IfHRstilldoesnotfunction,contactCustomerCareforfurther
assistance.
Speed display is not ac-
curate
Displaysettowrongunitof
measure.(English/Metric)
Change display to show correct units.
TroublesHooTIng