NComputing L300 - Page 41

NComputing!L300!and!L350!User!Manual!!
Page!DV!of!?@!! ! 498943_v2!
• Make!sure!the!vSpace!Server!program!is!installed!on!the!host!computer.!
• Make!sure!the!server!connection!list!is!configured!co rrec tly.!See !the!se ction !ab ou t!con figu ring!
the!access!dev ice.!
• Make!sure!the!LAN!cable!is!properly!connected!to!the!host!computer.!
• Make!sure!the!host!computer!and!access!device!are!in!the!same!subnet/local!area!network.!
• Make!sure!any!firewall!or!anti-virus!programs!installed!in!the!host!computer!or!network!
equipment!are!compatible!with!the!vSpace!Server!software.!
=A%))-5'8%)!-)3-3!/)-C$-5'-3,1@!<-..(9-!
This!message!appears!when!the!connection!stops!due!to!abnormalities!occurring!on!the!host!PC!or!
network!equipment.!
• Check!the!Host!PC!or!the!network!equipment!when!this!message!appears!and!restart!the!Host!
PC!and!access!device.!Unless!the!Host!PC!is!rebooted,!existing!data!in!the!Host!PC!may!be!used!
as!is.!
• Check!to!see!if!the!host!PC!is!overloaded!or!experiencing!stability!issues.!
• Check!to!see!if!the!network!is!not!overloaded.!
There!is!a!feature!in!the!vSpace!Server!software!that!keeps!disconnected!sessions!running !and!available.!
If!the!use r!r ec o n n e ct s!while!a!dis co nnected !session!for!that!username!is!present,!the!software!will!
connect!the!disconnected!session!to!the!new!session.!The!user!will!see!the!desktop!as!it!was!when!the!
disconnection!occurred.!
The!administrator!can!configure!the!software!to!keep!disconnected!sessions!running!and!availab le!
indefinite ly !or !to !clo s e!t h em!automatically!aft er!b e in g !dis co n n e ct ed !fo r !a!s p ec ifie d !pe rio d !o f!t im e .!T h e!
setting!is!in!the!administrative!console’s!system!settings!and!is!called,!“Clean!up!disconnected!sessions!
not!in!use.”!