8-30 Troubleshooting
OFF-LINE MAINTENANCE UTILITY
The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable
to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance
Utility can be used.
IMPORTANT:
The Off-line Maintenance Utility is intended for use of your service
representative. The NEC EXPRESSBUILDER CD-ROM and the
Off-line Maintenance Utility Bootable FD you have created contain
a file that describes operation of the utility, but do not attempt to use
the utility by yourself. Contact your service representative and
follow instructions.
Starting the Off-line Maintenance Utility disables any access from a
client to the server.
Starting the Off-line Maintenance Utility
The Off-line Maintenance Utility may be started in the following ways.
From the CD-ROM
Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive and reboot the
system.
After the menu is displayed on the screen, select [Tools] - [Off-line Maintenance Utility].
The Off-line Maintenance Utility program starts from the CD-ROM.
From the floppy disk
Insert the Off-line Maintenance Utility Bootable FD into the floppy disk drive and reboot
the system.
The Off-line Maintenance Utility program starts from the boot disk.
The Off-line Maintenance Utility Bootable FD is created by selecting "Tools" - "Create
Support FD" on the NEC EXPRESSBUILDER.
Manual start (by pressing F4)
When the Off-line Maintenance Utility is installed, press F4 while the start-up screen of
the server is on screen. The Off-line Maintenance Utility starts from the hard disk drive.
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