xi
Device ID in Alert Report..................................................................................5-13
Supplement.......................................................................................................5-14
NEC ESMPRO Manager........................................................................................5-21
Monitoring by Use of DataViewer ...................................................................5-21
Maintenance of NEC Express5800/ft series.......................................................5-33
Start and Stop of Components........................................................................5-35
Check and Clear of MTBF Information ...........................................................5-40
Diagnostics .......................................................................................................5-43
Firmware Update...............................................................................................5-46
Dump Collection ...............................................................................................5-53
Refresh of View Based on State Change Alert Setting.................................5-56
CHAPTER 6 MAINTENANCE.........................................................................................6-1
Daily Maintenance ........................................................................................................6-2
Checking Alert ........................................................................................................6-2
Checking Status LEDs ...........................................................................................6-2
Cleaning...................................................................................................................6-3
Cleaning the NEC Express5800/ft series..........................................................6-3
Cleaning the Keyboard and Mouse ..................................................................6-4
Cleaning the Floppy Disk Drive.........................................................................6-5
Cleaning DVD/CD-ROM......................................................................................6-5
System Diagnostics .....................................................................................................6-6
Test Items ................................................................................................................6-6
Startup and Exit of System Diagnostics ..............................................................6-6
Off-line Maintenance Utility.........................................................................................6-9
Starting the Off-line Maintenance Utility ..............................................................6-9
Function ofOff-line Maintenance Utility .............................................................6-11
Relocationg/Storing the NEC Express5800/ft series ..............................................6-13
CHAPTER 7 TROUBLESHOOTING...............................................................................7-1
To Locate the Errors.....................................................................................................7-2
Error Messages.............................................................................................................7-3
Error Messages by LED Indication.......................................................................7-3
POST Error Messages............................................................................................7-4
Troubleshooting ...........................................................................................................7-8
Problems with NEC Express5800/ft series...........................................................7-8
Problems with NEC EXPRESSBUILDER ............................................................7-15
Problems with NEC ESMPRO..............................................................................7-16
Collecting Trouble Logs.............................................................................................7-17
Collection of System Information .....................................................................7-17
Collection of ESMPRO Agent ............................................................................7-17
Collection of the Memory Dump .........................................................................7-18
Preparing for Memory Dump...........................................................................7-18
Saving Dump Files ...........................................................................................7-18
CHAPTER 8 SYSTEM UPGRADE..................................................................................8-1
Safety Precautions .......................................................................................................8-2
Anti-Static Measures ....................................................................................................8-3
Pre-Upgrade Verification..............................................................................................8-4
Preparing Your System for Upgrade...........................................................................8-5
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