7-4 Getting Services and Support
When using the email or fax support service, you should
include the following words in the subject field for prompt
response from the appropriate technical person:
Desktop
Monitor
CD-ROM
Printer
Notebook.
You should provide as much specific information about your
questions as possible. Also, if you are sending a fax, please
include your voice telephone number and your fax number
with the question. You will receive a response to your
questions within one business day.
NEC CSD Bulletin Board System
If you have access to a modem, you can use the NEC CSD
Bulletin Board System (BBS) to get the latest information on
hardware and software. The BBS allows you to download
files (video drivers, printer drivers, BIOS updates, etc.) to a
diskette for system enhancements and upgrades.
!
CAUTION
NEC CSD recommends that you download files
from a Bulletin Board System to a diskette and
not to your hard drive.
Log onto the BBS as follows.
1.
From the Windows desktop, click the
Start
button.
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