External Transfer
Description
External Transfer allows an Automated Attendant caller to automatically route to an outside telephone
number. To set this up, assign a Dial Action Table action as a UTRF to a Common Abbreviated Dialing
bin (e.g., #1000 + Pause for common bin 000). When the Automated Attendant answers, the caller
dials the digit and InMail automatically routes them to the outside number contained in the bin.
External Transfer allows your callers to easily reach branch offices and important off-site associates.
Related Features
Dial Action Table on page 2-60
External Transfer uses the active Dial Action Table to route an Automated Attendant caller to an
outside telephone number.
Programming
1. Assign a Dial Action Table to each active Call Routing Mailbox.
Program
Number
Program Name Description
47-08-01 Dial Action Table The Call Routing Mailbox uses the Dial Action Table assignment to
provide dialing options to callers.
The default Call Routing Mailboxes (1 ~ 8) use Dial Action Table 1.
2. For an available key, set up a UTRF Dial Action Table option for External Transfer.
Program
Number
Program Name Description
47-13-01 InMail Dial Action Tables -
UTRF Action - Unscreened
Transfer (2)
(UTRF)
The corresponding Number option should be 2 followed by the
Common Abbreviated Dialing bin, followed by two pauses (each
pause entered by pressing LK4).
• Add additional pauses if the entire common bin does not dial out.
For example, to have External Transfer dial common bin 000, enter
2000 LK4 LK4.
This ability is not assigned by default.
3. Program the Common Abbreviated Dialing bin for External Transfer.
Program
Number
Program Name Description
13-04-01 Speed Dialing Number and
Name - Speed Dialing Data
The bin should contain just the outside telephone number you want
External Transfer to dial.
Refer to the Programming Manual for more information.
No common Abbreviated Dialing numbers are stored by default.
SL1100 ISSUE 3.5
2-94
External Transfer
E
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