Feature Name Description Usage Note
Fax Detection The Automated Attendant can detect incoming fax calls
and transfer them to a fax machine.
System
Find-Me Follow-Me Find-Me Follow-Me helps an Automated Attendant call-
er locate an extension user who is not at their desk.
Automated Attendant
Flexible Answering
Schedules
The Automated Attendant can answer outside calls
with different announcements and dialing options, de-
pending on the time of day and day of week.
Automated Attendant
Flexible Call Routing The Automated Attendant can provide outside callers
with a wide variety of dialing (routing) options. There
are 3 components to Flexible Call Routing.
See Answer Table.
See Call Routing Mailbox.
See Dial Action Table.
Automated Attendant
Flexible Mailbox Num-
bering Plan
If the telephone system extension numbers are cus-
tomized, the InMail mailbox numbers can be custom-
ized to match.
System
Forced Unscreened
Transfer
A Subscriber Mailbox can optionally convert Automated
Attendant Screened Transfers to Unscreened Trans-
fers.
Automated Attendant
Forwarding Calls toa
Mailbox
See Call Forward to a Mailbox. Voice Mail
Getting RecordedHelp If an extension user dials an incorrect code or forgets
what to dial while in their mailbox, they can request
help from the InMail voice prompts.
Voice Mail
Go to a Mailbox An Automated Attendant caller can dial a digit and
route directly to a mailbox.
Automated Attendant
Greeting A Subscriber Mailbox user can record a personalized
greeting for their mailbox. With Multiple Greetings, the
mailbox subscriber can record up to three separate
greetings and make one of the three active. Callers to
the user's mailbox hear the active greeting.
With Remote Greeting, an extension user can call into
the Automated Attendant, access their mailbox, and re-
motely record their mailbox greeting.
See Auto Attendant Direct to Voice Mail.
Voice Mail
Group (Shared) Mailbox An extension user can share a Group Mailbox with co-
workers for receiving and sending messages.
Voice Mail
Guest Mailbox An outside party can have their own mailbox for receiv-
ing and sending messages.
Voice Mail
Hang Up An Automated Attendant option that immediately hangs
up the outside call.
Automated Attendant
Help See Getting Recorded Help. Voice Mail
Individual Trunk Greet-
ings
See Multiple Company Greetings. Automated Attendant
InMail Upload Download
Audio
Allows the user to upload/download audio messages
for greetings, etc.
Voice Mail
Instruction Menu The Instruction Menu is the announcement that plays
to Automated Attendant callers. Normally, the Instruc-
tion Menu provides callers with the Automated Attend-
ant dialing options.
Automated Attendant
Language Setting This feature allows the telephone display language and
the InMail mailbox language to be changed from the
telephone.
Voice Mail
Leaving a Message An extension user can leave a voice message in a co-
worker's mailbox if that extension is busy, unanswered,
or in Do Not Disturb.
Voice Mail
Leaving a Message at a
Busy/DND Extension
See Leaving a Message. Voice Mail
ISSUE 3.5 SL1100
InMail Feature Manual 2-3
To Next Page
Loading...
