NETGEAR FVS318 - ProSafe VPN Firewall Router User Manual

Troubleshooting 9-1
January 2005
Chapter 9
Troubleshooting
This chapter gives information about troubleshooting your FVS318v3 ProSafe VPN Firewall.
After each problem description, instructions are provided to help you diagnose and solve the
problem.
Basic Functioning
After you turn on power to the firewall, the following sequence of events should occur:
1. When power is first applied, verify that the PWR LED is on.
2. After approximately 30 seconds, verify that:
a. The TEST LED is not lit.
b. The LAN port LEDs are lit for any local ports that are connected.
c. The Internet port LED is lit.
If a port’s LED is lit, a link has been established to the connected device. If a LAN port is
connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the
LED will be green.
If any of these conditions does not occur, refer to the appropriate following section.
Power LED Not On
If the Power and other LEDs are off when your firewall is turned on:
• Make sure that the power cord is properly connected to your firewall and that the power
supply adapter is properly connected to a functioning power outlet.
• Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product.
If the error persists, you have a hardware problem and should contact technical support.

NETGEAR FVS318 - ProSafe VPN Firewall Router Specifications

General

Model	FVS318
Category	Firewall
WAN Ports	1
LAN Ports	8
VPN Pass-through	Yes
VPN Tunnels	8
SPI Firewall	Yes
Data Link Protocol	Ethernet, Fast Ethernet
VPN Protocol	IPSec
Compliant Standards	IEEE 802.3, IEEE 802.3u
RAM	8 MB
Flash Memory	4 MB
Power Supply	External power adapter
Network / Transport Protocol	TCP/IP, UDP
Encryption Algorithm	3DES
Features	NAT support, URL filtering, DHCP server, DoS attack prevention
Status Indicators	Port status, power