Troubleshooting
91
N150 Wireless ADSL2+ Modem Router DGN1000
Test the LAN Path to Your Wireless Modem Router
You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.
To ping the router from a PC running Windows 95 or later:
1. From the Windows task bar, click the Start button, and select Run.
2. In the field provided, type ping followed by the IP address of the router, as in this example:
ping 192.168.0.1
3. Click OK.
a. You should see a message like this one:
“Pinging <IP address> with 32 bytes of data”
b. If the path is working, you see this message:
“Reply from < IP address >: bytes=32 time=NN ms TTL=xxx”
c. If the path is not working, you see this message:
“Request timed out”
If the path is not functioning correctly, you could have one of the following problems:
• Wrong physical connections
- Make sure that the LAN port LED is on. If the LED is off, follow the instructions in
LAN or DSL Link LED Is Off on page 87.
- Check that the corresponding link LEDs are on for your network interface card
and for the hub ports (if any) that are connected to your workstation and router.
• Wrong network configuration
- Verify that the Ethernet card driver software and TCP/IP software are both
installed and configured on your PC or workstation.
- Verify that the IP address for your router and your workstation are correct and that
the addresses are on the same subnet.
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