82 USB-Link™ Installation and Setup Manual
Chapter A • Warranty and Service
Return of Goods Policy
Thank you for your NEXIQ purchase. Please inspect your order for accuracy and
for damage during the shipping process. If you did not receive your entire order or
your order has not arrived in excellent condition, please contact the Customer
Service Department at (800) 639-6774, option 1 within 30 working days of
receipt.
If NEXIQ receives the request for return AFTER 30 DAYS, a 15 percent restocking
fee will be issued. Upon inspection and approval of the returned products, credit
will be issued. Any damaged or missing parts will be deducted from the final credit
total. NO RETURNS ARE ACCEPTED WITHOUT AN RGA (RETURN GOODS
AUTHORIZATION) NUMBER. Customers are responsible for return shipping
charges.
To Next Page
Loading...
