PROBLEM SOLVING
STEP 12
Problem Symptoms / Causes Solution
1 ThecontrolunitLEDs
are turned off
Nopowertothecontrolunit. Checkformainspower–seeParagraph3.3/3.4.
Thefusesblown.Youmustdisconnect
powerbeforetouchingfuses.Checkfor
noshort-circuitsorproblemsbeforere-
placingfusewithsamevalueones.
Replacethefuses.Ifthefusesblowupagain,checkfor
shortcircuitsordamagesofpowercircuits,cables,wires,
accessories,transformerandcontrolunit.
Linefuse:1AtypeT
Controlunitfuse:10AtypeF
2 Thecontrolunit
cannot enter to
programming mode
WhentheSETbuttonispressedandall
theindicationLEDsashthecontrolunit
isinprotectionmode.
Deactivatetheprotection–seeParagraph10.3.1
3 Thecontrolunit
completesthe
programmingsetup,
butdoesnotrespond
tocommandsinthe
standard operating
mode
Problemwithsafetyand/orstopcircuits
ifPhotoand/orStopredLEDsareoff.
ThoseLEDsmustbelitredunlessthe
doorwillnotwork.
Checkthatthe“S2Photo”,“S1Edge”and“Stop”circuits
areclosed.
Photo-testofsafetydevicesfailed.Aftera
commandispressedforafewsec-onds,
thered“Error”LEDturnson.
Deactivatethephoto-test–seeParagraph4.1.
4 Doorismovingbut
notallthewaytofully
closeand/oropen.
Obstacledetectionproblems.Thecon-
trol unit detects power draw peaks dur-
ingthemanoeuvreandgoesintoobsta-
clemode.
1.Disengagethedoorfromthemotor(s)withmanualre-
lease;checkdoortomovefreealltheway.Ifnot,pleasex.
2.Turnthe“OBS”knobslightlyclockwise(seeParagraph
4.2)A)makesurethatcontrolunitstopspoweringthe
mo-tor(s)attheendofthetravel.3.Ifnotsufcient,turn
the“POWER”knobslightlyclock-wiseandreprogram
automation’smovement.4.Avoid/reduceslowdowntravel
phase(seeParagraph6.2)
Interventionofthesafetydevices.Check
thatthered“S2Photo”,red“S1Edge”
and“Stop”LEDsremainlitthroughout
theentiremanoeuvre.Iftherearemultiple
photocellpairs,thesemaysignalfalse
obstacles.
Applythebridgesto“S2Photo”,“S1Edge”and“Stop”
tocheckiftheproblemisfromthecontrolunitorother
circuitsconnectedtotheseterminals(seestep9and
image38).
5 Theradiotransmitter
does not functioning
CheckthatLEDonthetransmitteris
ashing,ifnotreplacethetransmitter’s
battery
CheckthatradioLEDofthecontrolunitasheswhile
press-ingabuttononthetransmitter.Ifyes,tryto
reprogramtheradiotransmitter.
6 Thetransmitterhas
little range
Note:transmitter’srangevariesinrelation
totheenvironmentalconditions
Replacethetransmitter’sbattery.Connectanexternal
antenna(seeParagraph10.8)ifnotsufcient.
7 Thedoordoesnot
slowing down
Repeatingtheautomation’smovement
programming is required
1.Repeattheautomation’smovementprogramming(see
Paragraph6.1)
2.Ifnotsufcient,dotheadvancedprogrammingofthe
automation’smovement(Paragraph6.2)andsetalonger
slowdownarea.
8 Thecontrolunit
doesnotmakethe
dip-switchorknobs
adjustments
Thecontrolunitprotection(lockmode)is
active.
Deactivatethecontrolunitlock.SeeParagraph10.3.1
Noeffectwith“POWER”knobordip-
switchesadjustment
Tomake“POWER”knobanddip-switcheschangesef-
fective,itisnecessarytorepeattheautomation’smove-
mentprogramming.Ifnotpossible,deactivatethecotrol
unitlock.SeeParagraph10.3.1.
24–English
English