Revision O
Parts Found
To
Be Defective Under Terms
Of
This Warranty
A.
If
the parts are found
to
be defective under the terms
of
this warranty, NLB Customer
Service will decide whether the parts will be repaired or replaced. The repaired
or
new
replacement parts will be shipped
to
the customer without charge. Shipping charges,
however, are not covered under warranty.
B.
If
parts are urgently needed while the new equipment is still under warranty, NLB Corp.
recommends the customer issue a new purchase order for the required parts.
C.
If
the parts are in stock, they will be shipped within three business days.
If
they are not
in stock, the parts will be sent as soon as possible.
D.
If
the warranty claim is approved, NLB Corp. will either repair, replace, or issue a credit
memorandum for the parts. A copy
of
the credit memorandum will be sent
to
the
customer, and the credit can be used on future orders.
Parts Found Not
To
Be Defective Under Terms
Of
This Warranty
A.
If
the parts are found not
to
be defective under the terms
of
this warranty, Customer
Service will notify the customer.
B. The customer, at his option, may:
1.
Issue a purchase order
to
have the parts repaired.
2.
Request that the parts be returned (at his expense).
3.
Request that the parts be scrapped
at
NLB (requires written request).
4.
If
no notification is received from the customer within 10 business days, the original
parts will be returned at the customer's expense.
© Copyright September, 1999 NLB Corporation
10-9
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