ValveMate 7197PCP-2K Controller
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Troubleshooting
Use the troubleshooting table in this section, along with the system error log, to troubleshoot the dispensing system.
Contact your Nordson EFD representative for assistance as needed.
Viewing the Log
The log is a list of notable system events. Events are listed in ascending order, starting with the most recent event.
The system stores up to 50 events before it starts to overwrite the oldest ones.
NOTE: Log entries are in English only.
1. On the Main screen, select LOG. The Log screen opens.
The event number is shown in the left column. The event is described in the right column.
2. Select BACK (touchscreen) or HOME (web) to return to the Main screen.
Event Log Feedback Troubleshooting
Feedback Possible Cause Corrective Action
No motor feedback Pump motor cable not
connected, loose, or damaged
Disconnect and lock out power to the controller
Ensure that the pump motor cable is properly
connected. Replace the cable if it is damaged.
No counter feedback Faulty printed circuit board Cycle the controller power. If the problem persists,
contact your Nordson EFD representative for
assistance.Encoder feedback error
Log screen, touchscreen interface
Log screen, web interface
ValveMate 7197PCP-2K Touchscreen 7197PCP-2K Web
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