8.4  Troubleshooting for Malfunction without Alarm Display
152
Servomotor 
speed is unsta-
ble.
The connection to the servo-
motor is defective.
Check if the power line 
(phase-U, V, and W) and 
encoder connectors are 
securely connected.
Retighten any loose termi-
nals or connectors.
The concentricity of cou-
pling between the servomo-
tor and machine shafts or 
loose screws
Check the coupled section 
of machine shaft.
Correct or adjust the 
machine.
Rotate the servomotor with-
out load after disconnecting 
the servomotor from the 
machine.
The load moment of inertia 
exceeds allowable value of 
the SERVOPACK.
Rotate the servomotor with-
out load after disconnecting 
the servomotor from the 
machine.
Reduce the load.
Replace with the larger 
capacity servomotor and 
SERVOPACK.
Servomotor 
rotates without 
reference input.
The SERVOPACK is faulty. The SERVOPACK board is 
faulty.
Replace the SERVOPACK.
Servomotor is 
overheated.
The ambient temperature is 
high.
Check if the ambient tem-
perature around the servo-
motor is 40 ° C max.
Keep the ambient tempera-
ture around the servomotor 
to 40 ° C max. (Use fan or air 
conditioner.)
Insufficient ventilation Check if ventilation is not 
obstructed.
Maintain proper ventilation.
Overloaded Rotate the servomotor with-
out load after disconnecting 
the servomotor from the 
machine.
Reduce the load.
Replace with the larger 
capacity servomotor and 
SERVOPACK.
Servomotor 
holding brake 
does not oper-
ate.
The power is being supplied 
to the holding brake.
Check if the power is being 
supplied to the holding 
brake.
Configure the circuit so that 
the power supply of the hold-
ing brake is turned OFF 
when holding the load with 
the holding brake at the ser-
vomotor stop.
The servomo-
tor does not 
stop or has dif-
ficulty to stop 
when the servo 
turns OFF 
while the ser-
vomotor is run-
ning.
Overloaded Check the following:
• Is the load too heavy?
• Is the servomotor speed 
too high?
Reconsider the load condi-
tions and replace the SER-
VOPACK.
The emergency stop circuit 
is faulty.
−
Replace the SERVOPACK.
(cont’d)
Malfunction Cause Inspection Corrective Actions
TOEP_C710806_03A_1_0.book  Seite 152  Montag, 2. Juli 2007  3:55 15