Palm Pre User Manual

306 Section 4A: Troubleshooting
I can’t get my screen to turn on after removing and replacing the battery
Removing the battery turns off your phone completely, so you can’t just slide out the keyboard
or press power to turn on the screen. Instead, press and hold power until you see a
logo on the screen (approximately five seconds). Please be patient while your phone starts
up.
I can’t get the back cover off
1. Press and release the back cover release.
2. Slide your thumbnail or a credit card between the back cover and the phone, starting a
the bottom and moving halfway up one side until you hear the clasp (x) release.
Did You Know?
If your phone does not turn on after you press and hold power, you need to
connect your phone to the AC charger to charge it (see “Charge the
Battery” on page 39).

Palm Pre Specifications

General

Display diagonal	3.1 \
Display resolution	320 x 480 pixels
Ringer type	Polyphonic
Internal memory	8192 MB
Rear camera type	Single camera
Text prediction system type	T9
Multimedia Messaging Service (MMS)	Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network
FM radio	No
Operating system installed	Palm OS
Form factor	Slider
Product color	Black
Talk time (2G)	5 h
Standby time (2G)	300 h
Data network	3G
Bluetooth version	2.1+EDR
Personal info management (PIM)	Alarm clock, Calculator, Calendar, Notes

Weight and Dimensions

Depth	16.95 mm
Width	59.5 mm
Height	100.5 mm
Weight	135 g