45
Troubleshooting
If you have difficulty getting your printer to work properly, first
check to make sure you have done the following tasks in
Chapter 1, “Setting Up the Printer,” correctly:
◆ Installing the battery or connecting the printer to an
AC outlet
◆ Connecting the printer to your computer
◆ Printing a self-test sheet
Make sure you have installed and selected the proper
printer driver as explained in Chapter 2, “Using the Printer.”
Look through the troubleshooting tips in this chapter for help
correcting the problem.
If none of these suggestions works:
◆
If you are in the U.S., call Pentax at 1-303-460-1820 or
1-800-543-6144 from 8AM to 5PM Mountain Time,
Monday through Friday, and ask for Technical Support.
◆ If you are outside the U.S., contact your local reseller or
any Authorized Service Center.
Indicator Light Warnings
Chapter 5, “Reference,” contains a table listing all combinations
of indicator lights. See page 43.
The POWER indicator light does not light.
If you are using the AC adapter, make sure it is connected
properly. See page 8. Also make sure the AC power outlet is “live.”
If you are using the battery, make sure it is installed properly.
See page 6. If it is installed properly, follow the procedure for
charging the battery. See page 9.
The POWER and BATTERY
indicator lights are blinking.
A battery error has occurred. Make sure the battery has
been installed and connected properly. See page 6.
Troubleshooting
CHAPTER
6
Power Data Battery
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