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Power Data Battery
The POWER indicator light
is blinking and the BATTERY
indicator light is on.
The printer is attempting to charge the battery, but it is not
receiving any AC power. Make sure you have connected
the printer to an AC power outlet. See page 8.
Paper Problems
The paper is jammed in the printer.
See “Clearing a Paper Jam” on page 35.
Paper moves through the printer, but
nothing appears on the paper.
Make sure you are using recommended paper and that
you are loading it properly with the print side away from
you. See page 33.
The software application may have sent a form feed
command on a blank sheet. Try printing another print job
such as a one-page memo.
The printer may be in cleaning mode. Check to make sure
DIP switch 4 is in the OFF position. Follow steps 7-10 for
“Cleaning the Print Head” on page 38.
Paper does not move through the printer
even though the motor is running.
If the release cover has been left open, close it completely.
Use recommended paper only. Heavy paper may not feed
through the printer.
If the release cover is closed and you are using
recommended paper, the printer may have a damaged
drive system. Call Technical Support.
Troubleshooting
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