Maintenance – 61
Solution:
• The fabric must be tightly hooped.
• Hoop the fabric in such a way that the inner hoop exactly matches the outer hoop.
• Clear area around the embroidery unit.
• Make sure the hoop connector is inserted all the way into the hoop attachment on the embroidery
arm.
Possible cause:
The Embroidery Design Has Puckered
Solution:
Ensure you use the proper stabilizer for your technique or fabric type.
Possible cause:
The Machine Will Not Embroider
Solution:
• Make sure that the embroidery unit is properly attached into the socket.
• Slide on the correct hoop.
The Machine Cannot Connect to a WiFi Network
Possible cause:
Cannot Connect to WiFi.
Solution:
• Make sure that WiFi is enabled on your machine. Touch the WiFi button on the top bar or go to
WiFi settings.
• Make sure that the machine detects a signal from your WiFi network. If there is no signal, move
the machine closer to the WiFi router.
• Make sure you have selected your WiFi network.
The Machine Cannot Synchronize with the mySewnet™ Cloud
Possible cause:
The machine cannot synchronize les with the mySewnet™ cloud.
Solution:
• Make sure that you have a working WiFi connection. Make sure that you have signed in to your
mySewnet™ account. New mySewnet™ accounts are registered in the machine or at mysewnet.
com
• Make sure that there is available space on the mySewnet™ cloud.
• If the mySewnet™ cloud is not accessible although you have checked the WiFi connection, the
server could temporarily be unavailable. Please try again later.
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