Phonak roger - Cannot hear the signal from the multimedia device; Transmitted audio signal is interrupted; Frowning face displayed on Roger Touchscreen Mic; Roger Touchscreen Mic has stopped working

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I cannot hear the signal from
the multimedia device
The volume of the multimedia
device is too low
The transmitted audio signal
is interrupted
Distance between Roger Earpiece
and Roger Touchscreen Mic is
too large
There are obstacle between
Roger Earpiece and the Roger
Touchscreen Mic
Solutions
Adjust the volume on the
multimedia device
Solutions
Move closer to Roger Touchscreen
Mic or change orientation (avoid
body absorption)
Make sure there are no obstacles
between the two devices (line
of sight)
Roger Touchscreen Mic is near
a computer, and computer Wi-Fi
connection seems to be slow
The Roger Touchscreen Mic and
computer are too close
Solutions
Move Roger Touchscreen Mic at least
1 meter away from the computer
“Frowning face” is displayed
on Roger Touchscreen Mic
Device has suered an internal
error
Roger Touchscreen Mic has
stopped working
There is a software issue
Roger Touchscreen Mic’s light is
blinking red (double ash)
Its battery level is low
Solutions
Wait 30 seconds until the “frown”
disappears. Device will reboot
automatically
Solutions
Reboot Roger Touchscreen Mic by
simultaneously pressing the On/O
and mute button for at least 8 sec.
Solutions
Charge Roger Touchscreen Mic
as soon as possible
I cannot record my voice
Audio settings are not correct
Solutions
Select Output (computer) in audio
setting after tapping Settings
button on the screen