Turning account passwords on or off for printing postage 42
Selecting an account 42
Editing an account 43
Making an account inactive 43
Deleting an account 43
5 - Postage Funding
Checking the available funds for printing postage 46
Refilling postage funds for printing postage 47
Getting a Royal Mail refund for damaged or incorrectly printed mail 48
Changing the default refill amount for printing postage 49
Setting the low funds warning for printing postage 50
6 - Mailing and Shipping
Signing in to and out of the Parcel Shipping app 52
Printing a shipping label 52
Printing a shipping label from the Shipping Address Book 60
Tracking a shipment 60
Adding a new sender address for shipping labels 60
Editing the sender address for shipping labels 60
Reprinting a shipping label 61
Getting a refund for a shipping label 61
What are Shipping Cost Accounts 62
Turning cost accounts on or off for shipping labels 62
Adding a shipping label cost account 62
Modifying a shipping labels cost account 63
Adding a shipping labels preset 64
Setting a transaction limit for shipping labels 65
Setting the label options for shipping labels 65
Emailing tracking numbers for shipping labels 65
Use SendPro Online to perform these tasks 66
Sending post by First Class 67
Sending a large First Class envelope 67
Sending an international letter 67
Sending post using Special Delivery rates 68
Sending post using Signed For rates 75
Pitney Bowes User Guide March 2023 iv
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