Internet Telephony PBX System
IPX-330/IPX-2100
68
Inbound Control->IVR Prompts page.
Once the voice prompts file is ready you can navigate to web menu Advanced->Call Forward.
And enable the system to play back the voice prompts before the incoming call was forward
out.
After the voice prompts is set, you can click “New Forward” button to set call forward for an
extension.
Item Explanation
Always Unconditionally forward the incoming calls.
Busy Forward the incoming calls only if the extension is busy.
No Answer Forward the incoming call only if the extension didn’t answer.
Ring lasting for ____ seconds Only is call forward on “No Answer” this option is available to be
configured. It defines how long to ring the extension before
forwarding.
1. If you forward a call to an external phone number please make sure to add a prefix in
front of the number if your system requires prefix to dial out.
2. The forward condition “Always” is mutually exclusive to “Busy” and “No Answer”.
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