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1
Getting Started with Your Phone
This chapter provides basic installation instructions and information for 
obtaining the best performance with the SoundPoint IP 550/560 desktop 
phone.
The SoundPoint IP 550/560 provides a powerful, yet flexible IP 
communications solution, delivering excellent voice quality. The 
high-resolution graphic display supplies content for call information, multiple 
languages, directory access, and system status. The SoundPoint IP 550/560 
supports advanced functionality, including multiple call and flexible line 
appearances, HTTPS secure provisioning, presence, custom ring tones, local 
conferencing, applications, and Polycom
®
 HD™ Voice technology.
Powered by state of the art Gigabit Ethernet IP telephony technology, the 
SoundPoint IP 560 features a future-proof dual-port Gigabit Ethernet switch 
for seamless integration with a computer or desktop server. For organizations 
with existing GigE deployment, the SoundPoint IP 560 delivers unobstructed, 
high-speed access to data and productivity-boosting data and applications. 
For organizations with plans to migrate to GigE, the SoundPoint IP 560 
protects investment in desktop networking.
This chapter contains:
• Parts List
• Assembling Your Phone
• Registering Your Phone
• Features of Your Phone
• Before You Use Your Phone
To customize your phone, refer to Customizing Your Phone on page 1-1. To 
read about the phone’s basic features, refer to Using the Basic Features of Your 
Phone on page 3-1. To read the phone’s advanced features, refer to Using the 
Advanced Features of Your Phone on page 4-1. 
If you require additional information or assistance with your new phone, 
contact your system administrator.