Appendix B: Troubleshooting and Support Ether232Plus User Guide
B-8 Precidia Technologies Inc. 02-CML000027
Service and Support
Fill out the Service Request Form at
http://www.precidia.com/support/service_request.html
and a support representative will contact you within one business day.
General information, User Guides and Help Guides available at
http://www.precidia.com/
See Appendix C, Specifications and Warranty, for warranty information.
Off Unit may be
incorrectly
connected or
configured
• Ensure cable between the Ether232Plus and
the RS-232 device is properly connected with
the correct serial cable
• Check configuration of unit
Table B.7: COM STATUS Lamp Troubleshooting
Lamp Status Standard Troubleshooting Practice
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