Welcome to Apollo
Introduction!
Thank you for purchasing the Promise Apollo Cloud 2 Duo. This user document is intended as
a basic guide to setting up and using your new Apollo. In addition to this material, Promise
provides several How-To videos available online. You can access these videos and other user
support through the Apollo Cloud interface on your iPhone, Mac, PC, or Android device. !
Unpacking your Apollo!
Carefully unpack the box and make sure the Apollo package contains the following items:!
• Apollo Cloud 2 Duo!
• Ethernet Cable!
• AC Power Adapter!
!
Requirements for Apollo use!
In addition to the items shipped with the device, you need these items before you can setup
and use the Apollo: !
1. An Internet connection. This can be a broadband router or office network with an Internet
connection. The recommended minimum Internet connection speed (upload AND
download) for Apollo is 4Mbits/sec. !
2. Any one or more of the following devices:!
• Smart phone: iPhone (iOS 9.0 or later), Android (Android 5.0 or later) !
• Tablet: iPad (iOS 9.0 or later), Android (Android 5.0 or later) !
• Computer: Mac OS X (10.10 or later), Windows (Vista, 7, 8,10) !
Important !
For the best user experience, the minimum Internet connection
speed (upload AND download speeds) recommended is 4
Mbits/sec.