PULSAR MEASUREMENT
35
APPLICATIONS HOTLINE
For applications assistance, advice or information on any Pulsar Measurement Instrument contact your Sales
Representative, write to Pulsar Measurement or phone the Applications Hotline below:
COUNTRY
TEL FAX E-MAIL ADDRESS
United
States
315-788-9500 315-764-0419
northamerica@pulsarmeasurement.com 11451 Belcher Road South
Largo, FL 33773
Canada 613-938-8956 613-938-4857
northamerica@pulsarmeasurement.com 16456 Sixsmith Drive
Long Sault, Ont. K0C 1P0
UK +44 (0) 1684 891371 +44 (0) 1684 575985 europe@pulsarmeasurement.com
Cardinal Building
Enigma Commercial Centre
Sandy's Road, Malvern
WR14 1JJ
Asia
N/A N/A asiapacific@pulsarmeasurement.com
34-1A, Jalan 10A/KU5
Taman Aman Perdana
41050 Klang, Selangor, Malaysia
Oceania
+61 428 692 274 N/A oceania@pulsarmeasurement.com
N/A
PRODUCT RETURN PROCEDURE
Instruments may be returned to Pulsar Measurement for service or warranty repair.
1 Obtain an RMA Number from Pulsar Measurement -
Before shipping a product to the factory please contact Pulsar Measurement by telephone, fax or email to obtain
an RMA number (Returned Merchandise Authorization). This ensures fast service and correct billing or credit.
When you contact Pulsar Measurement please have the following information available:
1. Model number / Software Version
2. Serial number
3. Date of Purchase
4. Reason for return (description of fault or modification required)
5. Your name, company name, address and phone number
2 Clean the Sensor/Product -
Important: unclean products will not be serviced and will be returned to the sender at their expense.
1. Rinse sensor and cable to remove debris.
2. If sensor has been exposed to sewage, immerse both sensor and cable in a solution of 1 part household bleach
(Javex, Clorox etc.) to 20 parts water for 5 minutes. Important: do not immerse open end of sensor cable.
3. Dry with paper towels and pack sensor and cable in a sealed plastic bag.
4. Wipe the outside of the enclosure to remove dirt or deposits.
5. Return to Pulsar Measurement for service.
To Next Page
Loading...
