TROUBLESHOOTING
31
SYMPTOM
SOLUTION
Carriages move the wrong way when running TEST.4QB
1.) Check wiring harness installation. ‘X’ wire connects to the ‘X’ port on the
QBOT, ‘Y’ connects to the ‘Y port. 2.) Check wiring harness connection to the
drvie assemblies. ‘X’ connects to the rear drive assembly. ‘Y’ connects to the
upper drive assembly. 3.) Check drive wire installation. Drive wires come off
the top of the drive pulley, not the bottom. Drive wires should be horizontal and
straight, not shaped like a ‘V’. 4.) Check the setup parameters in the QBOT. The
default parameters are set for the Next Generation frame. The QBOT parameters
may need to be adjusted for different frames. For instance, the ‘X Axis Direction’
parameter needs to be changed from ‘-1’ to ‘1’. Please check the QBOT
instructions for your specific frame.
The following troubleshooting list covers some basic errors that may happen
during installation of the QBOT. This list is not an all inclusive list of errors that
may happen during installation, but represents the very most frequently occurring
incidents during installation. If you have a support question that is not covered in
this section, please visit http:www.myqbot.com for more support options.
SYMPTOM
SOLUTION
QBOT displays ‘No SD Card Detected Please insert card’
1.) Be sure that SD card is inserted, you will hear a click when it is inserted
properly. 2.) SD card has become corrupted. You can try to reformat the SD card
and replace the original contents of the card by transferring the files from your
installation DVD to the card. 3.) SD card is damaged and requires replacement.
SD cards may be purchased at any electronics store and at many independent
retailers.
SYMPTOM
SOLUTION
Stitching path is ‘sloppy’.
1.) Check carriage movement, it should be smooth. All the carriage wheels should
be on their tracks. 2.) Check drive wire tension. If the wires are too loose, the
carriages will not track properly. 3.) Check the quilt take up roller height. The
take-up roller should be 1/8” to 1/4” above the sewing machine arm. 4.) Feed-
dogs must be lowered or a feed-dog cover plate must be used.
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