Electrical Components
SM 59 D372
500-Sheet
Finisher
D372
No. Error Problem/Solution
OFF after the feed-out belt motor ran for 100 pulses.
The feed-out belt HP sensor did not switch from OFF
to ON after the feed-out belt motor ran for 1000
pulses.
Solution:
9 Stapler movement
motor error 1
Problem:
Occurs at initialization or while the paper is being fed to
the start position in the finisher.
The stapler HP sensor did not switch from ON to OFF
after the stapler movement motor ran for 200 pulses.
The stapler HP sensor did not switch from OFF to ON
after the stapler movement motor ran for 5600 pulses.
Solution:
10 Stapler motor error
Problem:
Occurs during staple supply to the stapler.
The stapler operation (stapling) did not end after 600 ms.
A staple jam can also cause this error.
11 Tray lift motor error
Problem:
Occurs at initialization, after return to standby, or during
feed-out belt operation.
The paper height sensor did not go OFF after the tray
lift motor ran for 3 sec. to lower the tray.
The paper height sensor did not go OFF after the tray
lift motor ran for 20 sec. to raise the tray.
Solution:
12 Edge depressor
solenoid
Problem:
Occurs at initialization or during feed-out belt operation.
The paper height sensor remained ON after the
solenoid went OFF.
Solution:
13 Tray full sensor
Problem:
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