Electrical Components
D372 60 SM
No. Error Problem/Solution
The tray full sensor went ON with the edge depressor
solenoid OFF and paper height sensor OFF.
Solution: Tray full, remove paper.
14 Staple out
Problem:
Occurs during standby or during stapling.
The staple near-end sensor went ON, or during staple
supply the self-priming sensor did not go ON, even
after 10 attempts to supply more staples to the
stapler.
Solution: Replace the empty staple cartridge.
15 Top cover open
Problem:
The top cover remained open longer than 2 ms.
Solution: Close the top cover.
16 Stapler cover open
Problem:
The stapler cover remained open longer than 2 ms.
Solution: Close the stapler cover.
17 Tray upper limit
switch is ON
Problem:
The tray upper limit switch remained on longer than 2 ms.
Solution: Before determining that an error has occurred:
Lower the safety lever.
Cycle the machine power off/on
18 System error
Problem:
An abnormal condition was detected and existed longer
than 60 sec.
Solution: DFU
19 Exceeded system
limitation
Problem:
Occurs when the number of command requests received
has exceeded the limit. The entrance detected the paper,
but the entrance sensor did not go OFF after the finisher
transport motor ran long enough to feed 1.5 times the
length of the paper size signaled by the main machine.
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